Posted on Fri 22nd Mar, 2024 - hotnigerianjobs.com --- (0 comments)
Mopheth Nigeria Limited is a reputable organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the pharmaceutical industry in Nigeria, however, with respect to our vision consumables, cosmetics, and skin care products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24-hour availability onsite and online in all our branches has equally ensured our clients can rely on us for immediate service at any hour of the day.
We are recruiting to fill the position below:
Job Title: Retail Operations Manager
Locations: Festac, Lekki & Victoria Island - Lagos
Employment Type: Full-time
Position Overview
As we continue to expand, we are seeking an experienced and dynamic Retail Operations Manager to oversee store operations and drive success.
As the Retail Operations Manager, you will be responsible for ensuring the smooth and efficient operation of our supermarkets in Festac, Victoria Island, and Lekki.
You will oversee all aspects of store operations, including inventory management, staff training, customer service, and financial performance.
The ideal candidate will have a proven track record of success in supermarket management, strong leadership skills, and a passion for delivering exceptional customer experiences.
Job Functions / Responsibilities
Oversee day-to-day operations of multiple supermarket locations in Festac, Victoria Island, and Lekki
Manage inventory levels to ensure adequate stock availability and minimize out-of-stock situations
Develop and implement strategies to optimize store layout, merchandising, and product placement
Train and develop store staff to provide excellent customer service and achieve sales targets
Monitor sales performance, expenses, and profit margins to achieve budgetary goals
Ensure compliance with company policies, procedures, and safety standards
Handle customer inquiries, complaints, and escalations in a professional and timely manner
Collaborate with senior management to develop and execute store initiatives and promotions
Conduct regular store inspections to ensure cleanliness, organization, and adherence to standards
Prepare and analyze reports on store performance, including sales, inventory, and operational metrics.
Requirements / Qualifications
Minimum of a Higher National Diploma (HND) or Bachelor's Degree (B.Sc.) in Business Administration, Marketing, Sales, or any other relevant discipline
An MBA or Master’s Degree in any business-related discipline is an added advantage
5 - 7 years of experience in Sales with a minimum of 3 years as a Retail Store (Operation) Manager
Proven track record of achieving operational targets and driving business results
Strong leadership and communication skills with the ability to motivate and inspire a team
Excellent organizational and problem-solving abilities
Knowledge of inventory management principles and best practices
Familiarity with POS systems and other retail technology solutions
Ability to work a flexible schedule, including evenings, weekends, and holidays
Proximity to Festac, Victoria Island, or Lekki is preferred.
Opportunities for career advancement and professional development.
Application Closing Date
30th March, 2024.
How to Apply
Interested and qualified candidates should submit their Resume and a brief Cover Letter highlighting their relevant experience and why they are the ideal candidate for this role to: [email protected] using the Job Title and preferred Location (e.g "Retail Operations Manager - Festac") as the subject of the mail.
Note
If you have a passion for retail operations and are ready to take on a leadership role in a dynamic and fast-paced environment, we invite you to apply