Operations Graduate Trainee at Primed E Health

Primed E-health is a full-service organization serving the needs of physicians, practitioners, clinics, health centers, and other healthcare providers; with an integrated line of software products designed to help simplify the business of healthcare. Founded in 2012, our health tech solutions became officially incorporated as Primed E-Health in 2021. Our activities include E-health project design, planning, and implementation, software specialization and development, E-health policy development, monitoring and evaluation, IT infrastructure specification and procurement, and teaching, training, and capacity building in health informatics. The successful candidate will have the opportunity to work with our remote team of experts from different backgrounds and locations to develop innovative health tech products to improve healthcare delivery in the Nigerian Healthcare Industry.

We are recruiting to fill the position below:

Job Title: Operations Graduate Trainee

Locations: Abuja (FCT) and Lagos
Employment Type: Full-time

About the Role

• The Graduate Trainee is responsible for implementing, managing, delivering, and supporting IT services to meet the business needs of internal and external users of our Electronic Medical Records (EMR) software, known as Smartclinic.
• The trainee will work closely with the developers team to escalate and resolve issues related to the EMR.

Job Duties

• Assist in the implementation and deployment of the Smartclinic EMR software.
• Provide technical support and troubleshoot issues related to the software, ensuring timely resolution and user satisfaction.
• Collaborate with the IT team to monitor and maintain the performance, availability, and security of the EMR system.
• Participate in the configuration, customization, and enhancement of the Smartclinic software to meet specific user requirements.
• Assist in user training and onboarding sessions to ensure effective utilization of the EMR system.
• Contribute to the development and documentation of IT policies, procedures, and best practices related to the EMR system.
• Stay updated with emerging technologies and industry trends related to healthcare IT services.
• Collaborate with cross-functional teams to identify and implement process improvements and optimize the use of the EMR system.
• Support other IT service management activities as assigned by the supervisor.

Qualifications

• Bachelor's Degree (BSc) in Computer Science or other related fields.
• Excellent problem-solving and analytical skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with team members and end-users.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and time management skills to prioritize tasks effectively.
• Willingness to learn, adapt, and take on new challenges.
• Must be open to a 6-month probation period and pass the required tests.

Application Closing Date
Not Specified.