The Outsource Company is a 100 % privately held Nigerian company offering BPO/ITES (Business Process Outsourcing/Information Technology Enabled Services), from its state of art 350+ seat (additional 1000 seat also in plan) call center facility in Abuja, Nigeria. Our world class facility offers end-to-end voice and non-voice BPO services globally. We are a premier company, managing complex transaction processing operations and offering end-to-end solutions. We combine our BPO expertise with research, analytics, risk advisory and process consulting services to deliver a broad suite of offerings to our customers.
We are recruiting to fill the position below:
Job Title: Manager, Reconciliations
Locations: Abuja, Gombe, Kaduna, and Lagos
The Role
We’re looking for a Manager, Reconciliations to join the Global Operations team to ensure that our payment commitments are delivered on time to our merchants.
The right candidate for this role will play a critical role in realizing this opportunity and simultaneously ensuring optimal validation of balances and the reasonableness of each of the accounts we use for our transactions.
Responsibilities
Conduct Reconciliation:
Lead and oversee the reconciliation process for financial records across all payment methods, including collections and payouts.
Examine incoming and outgoing funds to ensure accurate recording and processing under organizational standards and procedures.
Discrepancy Identification and Resolution:
Identify and investigate discrepancies or errors encountered during the reconciliation process.
Determine the root causes of discrepancies and work collaboratively with relevant teams to resolve them promptly.
Financial Analysis:
Research and analyze financial data to identify trends, patterns, and potential issues requiring further investigation.
Utilize analytical tools and methodologies to enhance the accuracy and efficiency of the reconciliation process.
Reporting and Communication:
Prepare comprehensive reports summarizing the results of reconciliations, highlighting any issues or discrepancies, and recommending corrective actions.
Effectively communicate findings and recommendations to management and relevant stakeholders.
Cross-Functional Collaboration:
Collaborate with other teams, including finance, operations, and customer support, to ensure the accuracy and consistency of financial data across all areas of the business.
Work closely with our partners and internal teams to address issues and optimize reconciliation processes.
Recordkeeping and Documentation:
Maintain accurate records of all reconciliations performed, ensuring proper documentation and filing for future reference and audit purposes.
Continuous Improvement:
Identify opportunities for process improvement and efficiency gains within the reconciliation function.
Implement best practices and recommend enhancements to reconciliation processes and procedures.
Ad Hoc Responsibilities:
Undertake any other duties or special projects as assigned by management.
Requirements
Bachelor’s degree in Finance, Business Administration, or a related field
Minimum of 7years working experience in reconciliations or internal/external auditing
High attention to detail, well-organized, and excellent analytical skills.
Deep understanding of payments and knowledge of card scheme operations
Strong SQL & Excel skills (Macros, Pivot tables, etc.), ability to handle large amounts of data and compile detailed reports highly preferred.
Strong understanding of financial principles, accounting standards, and reconciliation methodologies.
Ability to adapt to change quickly and multi-task.
Fintech and Client engagement experience.
Ability to work as part of a team and manage projects.
You’ll love this job if you:
Have an intellectual curiosity about payments and technology.
Have a high aptitude to quickly understand customer use cases and requirements.
Have the ability to drive cross-functional teams from ideation to solution.
Have the ability to manage proactive and reactive tasks effectively.
Have experience in payment processing, card schemes. card networks like Mastercard and Visa etc.
Are self-driven, self-starter, extremely passionate, and a goal-getter.
Are passionate about process improvements.
Are comfortable managing relationships within every aspect of the organization from senior executives to engineers.
Embrace the challenge of managing multiple activities simultaneously.
Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper-growth.
Application Closing Date
3rd April, 2024.
Method of Application
Interested and qualified candidates should send their CV to: [email protected]using the position as the subject of the email.