Student Affairs Officer at James Hope University

James Hope University, located in Lekki, Lagos, is committed to the highest standards of international education. We aspire to integrate global models of academic excellence to advance the knowledge economy, further innovations and breakthroughs, and rapidly propel the economic and sociocultural lives of humanity. Through strategic partnerships with leading global academic institutions and crucial enablers, JHU is launching its School of Business, one distinguished by academic excellence and cutting-edge formation of future professionals. Funding of JHU is robust.

We are recruiting to fill the position below:

Job Title: Student Affairs Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Assists with the planning and development of a set of goals and objectives for the student affairs unit in conjunction with the University’s strategic planning. Implements goals and objectives.
• Coordinates and administers student support to enrolled and prospective students, such as course registration, graduation processing, petitioning, withdrawals, program documentation, computer accounts, information sessions, receptions, and student orientations.
• Counsels and confers with students providing program procedures, policies, goals, and objectives, technical guidance, and problem resolution. Directs students to appropriate advisor or departmental manager.
• Provides coordination of program activities for students regarding departmental services.
• Identifies target groups in consultation with academic and student affairs departments/programs for student recruitment on and off campus; makes visits to appropriate groups.
• Initiates, develops, and sustains strong positive relations with program coordinators and departmental leadership to ensure achievement of the mission and goals of the business school.
• Reviews students support initiatives to ensure student, faculty, and administration needs are met.
• Maintains student records on database, creates and provides reports. Provides contact point for enrolled and prospective student information.
• Assists with accreditation review; coordinates logistics, scheduling and related matters.
• Develops or assists in the development and production of program advertising, promotional flyers and related recruitment initiatives.
• Attends and participates in staff meetings, professional development seminars and other student support related meetings.
• Implements student recruitment initiatives and participates in the evaluation of such initiatives.
• Assists in providing cross training to program staff as required.
• Facilitates exchanges programs.

Education and Qualifications

• Candidates should possess a Bachelor’s Degree, Master’s Degree in Social Sciences or Humanities
• Relevant experience within the Education sector
• Experience working in a Customer Service role
• Minimum of 5 years working experience in managing students preferably in the higher education industry/at a business school
• Excellent administrative and organisational skills
• Professional telephone manner combined with a high level of spoken and written English
• Excellent team player with the ability to negotiate and compromise whilst taking into account the views of others
• Accuracy, attention to detail and a methodical approach
• Ability to multi-task and deliver against a number of priorities
• Good working knowledge of Microsoft Office packages
• Effective communication and interpersonal skills
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously
• A kind, empathetic, open-minded individual who has a deep-seated respect for all people
• An individual who will enthusiastically communicate the school’s values, mission, programs, and educational philosophy
• Ability to work independently and as part of a team
• Flexibility to work occasional evenings and weekends.

Application Closing Date
9th April, 2024.