Senior NOC Engineer at Netcom Africa Limited

Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.

We are recruiting to fill the position below:

Job Title: Senior NOC Engineer

Location: Lagos
Employment Type: Full-time

Responsibilities
Key Deliverables:

• Monitor, troubleshoot, and resolve all network elements.
• Provide 2nd level support to resolve escalated issues in timely fashion.
• Perform network surveillance, proactively responding to network outages and incidents
• Escalate problems to 3rd level support within the Operations Centre, within expected time of resolution
• Ensure all incident tickets logged for outages are resolved and closed within agreed SLA

Requirements
Knowledge, Skills and Behavior required to succeed in Role:

• 1st Degree in Computer Engineering or Electrical Engineering field.
• Network troubleshooting and maintenance experience
• Ability to work during night hours (shift mode)
• Minimum of 5 years of technical experience in the telecoms industry.
• Good understanding of wireless communications technology
• Accurate documentation and report generation skills.

Application Closing Date
10th April, 2024.