AfterSales Manager (Automotive) at Adexen Recruitment Agency

Posted on Tue 23rd Jun, 2015 - hotnigerianjobs.com --- (0 comments)

Adexen Recruitment Agency - Our client is one of the leading multinational company engaged in the sale of manufactured goods, especially automobiles and pharmaceutical products, is recruiting to fill the position of:

Job Title: AfterSales Manager(Automotive)

Job Reference no: 929
Industry: Consumer Goods
Location: Nigeria
Function: Commercial & Communication

Job Description

Ensure accurate invoicing, estimating and job costing of all work performed by Service Department.
Develop and maintain the highest standards of performance of the parts and service teams
Effectively lead the aftersales team through effective and constant coaching
Raise the organization to the highest OEM international standards
In partnership with the HR Manager: recruit, select and grow team members in line with organisational requirements
Contribute to increasing net operating profit of the company
Maintain customer service standards and ensure understanding and adherence to the requirements
Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (service ratio, efficiency, productivity, margin, stock rotation, stock ageing, etc.)
Maintain optimized stock rotation that combines high service ration and fast rotation
Analyse sales figures (TO, GM, MS) and propose action plans to develop sales
Maximise commercial opportunities through developing and implementing campaigns within specific market sectors
Monitor and evaluate customer needs and competitor activity in the market
Initiate and propose new business opportunities
Optimize purchasing conditions
Implement and monitor adherence to the Group’s internal procedures & standards
Ensure all service processes meet H&S requirements and that they are implemented in a consistent manner
Develop and maintain a trustful and fruitful relation with OEM
Regularly communicate and interact with members of other departments to develop business and company's ethos
Handle relation with big fleets

Requirements

B.Eng degree in any relevant discipline in engineering
Master's degree in Mechanical engineering
Minimum 10 years managerial experience in a state of the art automobile service organization
Technical and engineering qualifications with knowledge and experience from Automobile Industry.
Have some knowledge of the mechanical workings of automobiles
Up-to-date knowledge of the automobile industry
Good leadership skills
Good Interpersonal skills

Offer
Attractive Package

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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