Customer Care Representative at Bright ICT Network

Bright ICT Network is an IT consulting firm. We provide world class service in the area of It solution such as hosting services. We render full stack web development, web design, graphic design etc. We have team of dedicated individuals with varse knowledge in the tech industry who ensures our clients are given quality and quantitative service. We use advanced software and AI to give the best in the area of graphics.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Lagos
Employment Type: Full-time

Job Description
We are looking for dynamic and innovative individuals who can attend to client in a professional way: He/ she is responsible for:

• Manage large amounts of incoming calls
• Contribute to team effort by accomplishing related results needed
• Recommend new product and services to client
• Receiving calls from customers
• Prepare product or service reports by collecting and analyzing clients information
• Resolve service problems by clarifying the customer's complaint, determining the cause of cause of the problem, selecting and directing them to the IT instructor for more information.

Requirements

• Minimum of OND in any discipline
• Working experience as a customer service will be added advantage
• Good communication skills
• Ability to manage time effectively
• Working under pressure with little or no supervision
• Ability to be discrete
• Knowledge of Microsoft office is needed
• Internet savvy

Salary
N80,000 - N120,000 / month.

Application Closing Date
18th April, 2024.

How to Apply
Interested and qualified candidates should send their CV and Application to: [email protected] using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.