Operations Manager at Teal Harmony Limited

Teal Harmony Limited is an interior design and renovation firm with a principal focus of providing cutting-edge design solutions for private, business and commercial projects.

We have grown over the years, providing services in Interior design, Interior Architecture, Consultation, Project Management, Furniture Production and Retail experience earning our place as an innovative, forward-thinking interior design firm in Nigeria, our vision is to be globally recognized for creating aspirational spaces that honour client's desire through the experience and expressions of a diversified team.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

• Oversee day-to-day operational activities for optimal performance
• Coordinate with internal teams and external stakeholders and track progress
• Ensure compliance with company policy for all departments
• Ensuring quality control and timely delivery of projects and other deliverables
• Perform regular project audits to identify and correct design discrepancies with the Project and design team in order to ensure timely delivery of projects
• Listen to Clients feedback or complaints and interact effectively to increase patronage/Client satisfaction
• Feed future corporate policy trends back to management
• Develop a strong positive customer relationship and help drive brand advocacy
• Expedite the resolution of Clients complaints to maximize satisfaction and provide customer support for company products and services
• Identifying areas for improvement and develop/ implement operational policies and procedures

Qualification and Skills / Abilities

• 4-5 years of relevant experience working in an Interior Design, Architectural or Construction firm
• Knowledge of interior design and construction industry would be a plus
• Ability to manage multiple projects and meet tight deadlines
• Proficient in project management software and tools to track projects and deliverables
• Excellent communication and interpersonal skills
• Entrepreneurial and Commercial acumen with the ability to identify revenue opportunities
• Attention to detail and quality-oriented mindset
• Ability to work effectively in a team environment
• Strong organizational and leadership skills
• Excellent problem-solving and decision-making abilities
• HND/ Bachelor’s Degree in any field.

Application Closing Date
20th April, 2024.