Spa Manager (Female) at Smart Partners Consulting limited

Smart Partners Consulting Limited is a leading indigenous HR Consulting Firm in Nigeria located in Lagos with services offered in Recruitment, Outsourcing, Training and HR Consulting. We are a growing firm providing services to top leading companies across the Oil & Gas, IT, Banking Industries and many others using our world class recruiting process with vibrant, talented and passionate team.

We are recruiting to fill the position below:

Job Title: Spa Manager (Female)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• A Female SPA Manager is currently needed for employment. She will be responsible for the oversea of the day-to-day operations, implement policies, evaluate the performance, and ensure good maintenance of the facilities.

Responsibilities

• Oversee and manage day-to-day spa operations, ensuring a seamless and exceptional guest experience.
• Develop and implement operational policies and procedures to optimize spa efficiency.
• Conduct regular training sessions to enhance staff skills and maintain high standards.
• Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
• Analyze financial reports and make strategic decisions to enhance profitability.
• Ensure compliance with health and safety regulations and industry standards.
• Monitor and evaluate the performance of spa treatments and therapists.
• Introduce new treatments and services based on industry trends and customer demand.
• Drive spa membership programs and loyalty initiatives.
• Oversee the maintenance and cleanliness of spa facilities, including treatment rooms, relaxation areas, and changing rooms.
• Collaborate with other departments for cross-functional initiatives.

Requirements

• Relevant certification in spa management or hospitality (preferred).
• Proven 5 to 12 years experience as a Spa Manager
• Strong leadership and organizational skills.
• In-depth knowledge of spa operations, treatments, and wellness practices.
• Proficient in spa management software and Microsoft Office.

Remuneration
Negotiable.

Application Closing Date
Not Specified.