Hotel Customer Service Officer at a Reputable Hotel - Tacade Consulting Limited

Tacade Consulting Limited - Our client, a reputable hotel is recruiting to fill the position below:

Job Title: Hotel Customer Service Officer

Location: Alakia, Ibadan - Oyo
Employment Type: Full-time

Responsibilities

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Requirements

• 2 - 6 years work experience.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.

Salary
N60,000 - N80,000 per month.

Application Closing Date
3oth April, 2024.