Hotel Room Service Attendant at Tacade Consulting Limited

Tacade Consulting Limited continually aims at being world’s most honored and respected provider of best practices in consultancy, which will be absorbed globally through the empowerment of individuals and organizations in attaining more effectiveness through the provision of practical guidance, contents and qualifications that have sieved from real life experiences and developmental practices.

We are recruiting to fill the position below:

Job Title: Hotel Room Service Attendant

Location: Alakia, Ibadan Oyo
Employment Type: Full-time

About the Role

• As a Room Service Attendant, you will play a pivotal role in ensuring the seamless delivery of our room service offerings.
• Your primary objective will be to provide guests with prompt and personalized service, delivering food and beverage orders directly to their rooms while upholding the highest standards of hospitality.

Responsibilities

• Receive and process guest orders for room service, ensuring accuracy and efficiency in delivery.
• Deliver food and beverage orders to guest rooms promptly, following established service protocols and standards.
• Provide personalized service to guests, anticipating their needs and preferences to enhance their dining experience.
• Communicate effectively with kitchen and restaurant staff to coordinate order preparation and ensure timely delivery.
• Handle cash and credit card transactions accurately, processing payments and reconciling sales at the end of each shift.
• Maintain cleanliness and organization of service trays, carts, and equipment used for room service operations.
• Uphold food safety and hygiene standards, ensuring proper handling and storage of food items and adherence to sanitation guidelines.
• Assist guests with menu selection, offering recommendations and accommodating special dietary requests or preferences.
• Address any guest inquiries, concerns, or complaints regarding room service promptly and professionally, seeking resolution to ensure guest satisfaction.
• Collaborate with housekeeping and maintenance teams to ensure guest rooms are prepared and maintained to the highest standards.
• Assist with additional guest services or requests as needed, demonstrating flexibility and a willingness to go above and beyond to meet guest needs.

Candidate Requirements

• High School Diploma or equivalent / Degree in Hospitality or related field is a plus.
• Previous experience in janitorial or cleaning roles, preferably in a hospitality or similar environment.
• Previous experience in customer service, preferably in the hospitality industry.
• Strong communication and interpersonal skills, with a friendly and professional demeanor.
• Ability to multitask and work efficiently in a fast-paced environment.
• Attention to detail and a commitment to delivering exceptional service.
• Basic knowledge of food and beverage service procedures and standards.

Application Closing Date
30th April, 2024.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter in PDF - format (as a single document) to: [email protected] using the Job Title as the subject of the mail.

Note

• This position is open to those living close to Alakia and its environ.
• We welcome hearing from qualified and interested applicants.