Client Support Assistant at Wema Bank Plc

Wema Bank Plc - Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the position below:

Job Title: Client Support Assistant

Location: Lagos

Job Description

• We are looking for a dynamic Client Support Assistant to join our team at Wema Bank in Ibadan, NG.
• As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients, supporting their needs and ensuring their satisfaction with our products and services.
• This part-time position at the Associate Level requires at least 2 years of experience in a similar role.

Responsibilities

• Assist clients with inquiries, issues, and requests via phone, email, and in-person interactions
• Provide information about our products and services to clients and potential customers
• Resolve client complaints and issues in a timely and professional manner
• Collaborate with other team members to ensure a seamless client experience
• Maintain accurate records of client interactions and transactions
• Assist with administrative tasks as needed to support the team

Requirements

• Bachelor's Degree in Business Administration or relevant field is a plus
• Resilient and energetic personality traits to thrive in a fast-paced and customer-focused environment
• Strong project management and problem-solving skills
• Excellent communication and interpersonal skills
• Proven ability to multi-task and prioritize tasks effectively
• Proficiency in Microsoft Office suite and CRM software

Benefits

• Life insurance and disability insurance coverage
• Free accommodation for part-time employees

Application Closing Date
Not Specified.