Hotel Assistant Supervisor at Stay & Homely Limited (2 Openings)

Stay & Homely Limited is a boutique and luxury hotel that offers tailored experience and leaves an unforgettable memories, with unique locations in serene environment in Abuja and Lagos.

We are recruiting to fill the position below:

Job Title: Hotel Assistant Supervisor

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Assist the Hotel Supervisor in overseeing daily operations, ensuring the smooth and efficient running of the hotel.
• Supervise and coordinate the work of hotel staff across various departments, providing guidance and support as needed.
• Monitor and evaluate staff performance, providing feedback and implementing necessary training programs.
• Assist in maintaining high-quality guest service standards, ensuring guest satisfaction and handling any guest complaints or concerns in a professional manner.
• Collaborate with other departments to coordinate and execute events, meetings, and conferences held in the hotel.
• Assist in managing room reservations, ensuring accuracy and efficiency in the booking process.
• Maintain knowledge of hotel policies, procedures, and special promotions to provide accurate information to guests and staff.
• Assist in managing inventory and supplies, ensuring adequate stock levels and minimizing wastage.
• Assist in maintaining a safe and secure environment for guests and staff, following established safety and security procedures.
• Handle administrative tasks, such as scheduling, payroll, and reporting, as required.

Requirements

• Minimum of 5 years of experience as a Hotel Assistant Supervisor or a similar supervisory role in the hotel and hospitality industry.
• Relevant educational qualifications in the hotel and hospitality industry are preferred.
• Excellent leadership and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to lead and motivate a team, fostering a positive work environment.
• Strong organizational and time management skills.
• Proficiency in hotel management software, POS, PMS, KeyCard, Booking Engine and Microsoft Office Suite.
• Flexibility to work on rotating shifts, including weekends and public holidays.
• Professional appearance and demeanor, with a friendly and approachable personality.

Application Closing Date
24th May, 2024.