Sales Ops Manager - Process and Automation at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Sales Ops Manager - Process and Automation)

Location: Lagos
Employment Type: Full-time

Description

• We are seeking a highly skilled and motivated B2B Sales Operations Manager to join our team.
• The ideal candidate will be responsible for revamping our sales process by identifying gaps, implementing improvements, and managing the technology systems required to support the process, particularly our CRM system.
• This role offers the opportunity to play a pivotal role in driving sales effectiveness and efficiency within our organization.

Key Responsibilities

• Analyse the current sales process and identify areas for improvement and optimization. 
• Develop and implement strategies to streamline the sales process and enhance sales productivity. 
• Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure alignment and integration of sales processes with overall business objectives. 
• Manage and optimize the CRM system to support sales operations and drive data-driven decision-making. 
• Lead the selection, implementation, and integration of sales technology solutions to enhance sales effectiveness. 
• Develop and maintain sales performance metrics and KPIs to measure the effectiveness of sales processes and initiatives. 
• Provide training and support to sales teams on sales processes, tools, and systems. 
• Continuously monitor and evaluate the effectiveness of sales processes and technology solutions, adjusting as needed to drive continuous improvement. 
• Stay abreast of industry trends and best practices in sales operations and technology to inform strategic decision-making. 

Requirements

• Bachelor's Degree in Business Administration, Sales, Marketing, or related field. 
• 5 years of experience in B2B sales operations or a related role. 
• Proven track record of successfully revamping sales processes and driving sales productivity improvements. 
• Extensive experience with CRM systems, particularly Zoho, Salesforce, HubSpot, Dynamics, etc. 
• Good understanding of sales qualification methodologies like – BANT, SPIN, MEDDIC, etc. 
• Experience with prospecting and sales productivity platforms like – LinkedIn Sales Navigator, Lusha, Apollo, Outreach, SalesLoft, HighSpot, Chilli-piper, Tableau etc. 

• Strong analytical skills with the ability to analyse data, identify trends, and make data-driven recommendations. 
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment. 
• Detail-oriented with a focus on accuracy and quality. 

Benefits

• Competitive salary commensurate with experience. 
• Comprehensive benefits package including health insurance, retirement plans, and unlimited leaves policy 
• Opportunities for professional development and career advancement. 
• Dynamic and collaborative work environment. 

Application Closing Date
Not Specified.