Call Agent at Rubystar Global Limited

Rubystar Global Limited is a Fintech company that offers quick online loan services via online app.

We are recruiting to fill the position below:

Job Title: Call Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Reporting accurate customer feedback daily/weekly.
• Applicants can work from home after 2 weeks of good performance.

Requirements

• Candidates should possess an SSCE/ OND / HND / B.Sc qualification with 0 - 2 years work experience.
• Previous experience in tele-collection or Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Agile, Teachable and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skills.
• Persuasive, sales / marketing and analytical skills will be an added advantage.
• Must have Android Phone or any Smart phone.

Salary

• N50,000 - 75,000 gross / month.

Benefits:

• Staffs can be allowed to work from home after 2 weeks of good performance in the office.
• Weekly performance bonus of 15,000
• Promotion to higher positions with salary increments.

Application Closing Date
25th May, 2024.