Senior Housekeeper at the International Institute of Tropical Agriculture (IITA)

The International Institute of Tropical Agriculture (IITA) is a not-for-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity. IITA is a member of CGIAR, a global agriculture research partnership for a food secure future.

We are recruiting to fill the position below:

Job Title: Senior Housekeeper

Job ID: STS2024-008
Location: Ibadan, Oyo
Job type: Contract
Duration: 6 months’ renewable

Duties

• Assign duties and inspects work to conform with prescribed standards of cleanliness.
• Investigate complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtain list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.
• Coordinate with the reception on guest requirements and actions.
• Inspect all rooms and inform reception of their status.
• Inspect all public areas and back of house to ensure cleanliness at all times and attend daily briefings.
• Conduct orientation training and in-service training to explain policies, work procedures, and do demonstrate use and maintenance of equipment’s and inventories stock to ensure adequate supplies.
• Plan work for the housekeeping department and distributes assignments accordingly, assign regular duties and special duties for housekeeping staff.
• Schedule employees and assign extra days off according to occupancy forecast.
• Maintain a lost-and-found department, responsible for all lost-and-found items and determine the rightful owner and send correspondences.
• Responsible for cleanliness, orderliness and appearance of the entire I-House.
• Ensure that rooms are made as per IITA standards.
• Attend to and resolve guest complaints.
• Perform any other job-related task as may be assigned by the Supervisors.

Qualifications

• National Diploma in Hospitality Management or related field with a minimum of four (4) years’ experience performing a similar role in a well-structured environment.

Competencies:

• Have excellent interpersonal, multi-tasking and communication skills.
• Be computer literate, trustworthy and diligent to work
• Have the ability to work with little or no supervision.

Benefits
We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

Application Closing Date
26th April, 2024.