Sales Officer at Contec Global Group

Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa, and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is among the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure, and Hospitality.

We are recruiting to fill the position below:

Job Title: Sales Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

Customer Assistance:

• Greet customers as they enter the store and ascertain their needs.
• Provide detailed information about products, including features, specifications, and pricing.
• Assist customers in making informed purchasing decisions by offering product recommendations based on their requirements.
• Handle customer inquiries, complaints, and returns professionally and efficiently.

Sales Generation:

• Actively engage with customers to promote sales and achieve monthly targets.
• Upsell and cross-sell products to maximize revenue and enhance customer satisfaction.
• Demonstrate product functionalities and advantages to customers to encourage purchases.
• Stay updated on new product releases and promotions to effectively promote and sell merchandise.

Store Maintenance:

• Ensure the cleanliness and organization of the store's display areas, including product shelves, counters, and demo stations.
• Monitor and replenish merchandise on the sales floor to maintain adequate inventory levels.
• Assist in periodic stocktaking activities to accurately account for inventory.

Product Knowledge and Training:

• Continuously educate yourself on the latest trends, technologies, and features of electronic products.
• Attend training sessions and product briefings provided by manufacturers or the company to enhance product knowledge.
• Share insights and best practices with team members to improve overall sales performance.

Team Collaboration:

• Collaborate with colleagues and other departments to ensure a seamless customer experience.
• Communicate effectively with the sales team and management regarding customer feedback, sales trends, and inventory requirements.

Requirements

• High school diploma or equivalent; degree in Business Administration or related field preferred.
• Proven experience in retail sales, preferably in the electronics industry.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a passion for helping people.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic understanding of electronic products and their specifications.
• Proficiency in using point-of-sale (POS) systems and other sales software.
• Flexibility to work evenings, weekends, and holidays as required.
• Physical ability to stand and walk for extended periods.
• Willingness to undergo background checks or screenings as required by the company.
• Commitment to upholding company policies and ethical standard

Salary
N70,000 - N80,000 monthly. 

Application Closing Date
Not Specified.