Warehouse Shift Manager at TradeDepot

TradeDepot is a B2B eCommerce and embedded finance company building the largest digital network of retail outlets in Africa and changing the way FMCG brands distribute products to over 5 million retailers on the continent.

We are recruiting to fill the position below:

Job Title: Warehouse Shift Manager

Location: Lagos

Overview

• We are seeking a highly organized and proactive Warehouse Manager to join our dynamic team.
• You will be responsible for overseeing all warehouse operations, ensuring efficiency, accuracy, and adherence to safety protocols.
• You will have strong leadership skills, a keen eye for detail, and a passion for optimizing processes.

Responsibilities
Warehouse and Logistics Management:

• Oversee all aspects of warehouse operations, including receiving, storage, and dispatch of goods.
• Develop and implement efficient logistics processes to optimize inventory flow and distribution.
• Coordinate with transportation providers to ensure timely delivery of goods to customers.
• Monitor transportation costs and identify opportunities for cost savings.

Last Mile Delivery (B2B):

• Manage last mile delivery operations for B2B customers, ensuring on-time and accurate deliveries.
• Coordinate delivery schedules and routes to maximize efficiency and minimize costs.
• Work closely with delivery drivers to ensure compliance with delivery protocols and customer service standards.
• Resolve delivery-related issues and address customer inquiries or concerns in a timely manner.

Team Leadership:

• Lead and motivate warehouse and delivery teams to achieve performance targets and deliver exceptional service.
• Provide coaching and training to enhance team capabilities and productivity.
• Foster a culture of collaboration, accountability, and continuous improvement.

Inventory Management:

• Develop and implement inventory control procedures to minimize stockouts, overstocking, and losses.
• Utilize inventory management systems to track stock movements, monitor inventory levels, and forecast demand.
• Collaborate with suppliers and vendors to manage incoming shipments and maintain adequate inventory levels.

Quality Control:

• Implement quality control measures to maintain the accuracy and integrity of inventory and deliveries.
• Conduct regular audits and inspections to identify areas for improvement and ensure compliance with quality standards.
• Address any discrepancies or issues promptly to maintain customer satisfaction.

Reporting and Analysis:

• Generate reports on warehouse and delivery performance, including inventory levels, order fulfillment, and delivery metrics.
• Analyze data to identify trends, areas for improvement, and opportunities for optimization.
• Provide regular updates and insights to senior management to support decision-making and strategic planning efforts.

Requirements

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience in warehouse management, preferably in the FMCG/eCommerce or distribution industry.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a team.
• Excellent organizational and problem-solving abilities.
• Knowledge of inventory management principles and best practices.
• Familiarity with warehouse management systems (WMS) and related software.
• Understanding of health and safety regulations and compliance standards.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Effective communication skills, both verbal and written.

Application Closing Date
24th May, 2024.