Information Technology Managers at a Reputable Telecommunication Company

Posted on Wed 01st Jul, 2015 - hotnigerianjobs.com --- (0 comments)

A reputable company has vacancy in its Information Technology department for the position of:

Job Title: Information Technology Manager

Location: Nigeria

Roles and Responsibilities
General:

Ensure that the company’s IT infrastructure is designed, configured and supported in line with industry best practice and aligned to internal Service Level Agreements (SLAs).
Ensure the stability and security of the infrastructure undertake capacity and availability reviews to ensure infrastructure is fit for purpose now and in the future.
Develops the IT infrastructure to support the company’s business requirements.
Liaises with 3rd parties to obtain support for the IT systems.
Carries out advanced fault finding and problem solving of a more complex nature on software and hardware issues.
Provides support to the Regional IT Manager and the Head office IT where necessary.
Maintains knowledge and documentation of the IT infrastructure and ensures that dependencies are understood and managed accordingly.
Ensures all incidents, changes and service requests assigned to the IT team are carried out within the service desk process, procedures and aligned to the agreed SLAs.
Carries out third line support for all aspects of the IT infrastructure on all sites in person, on the phone or via remote connection.
Keeps up-to-date with infrastructure technology developments.
Assist in IT strategic planning and project management.
Researches plans and manages infrastructure Projects.

Team Performance

Participates in learn activities and contribute towards improvements in departmental performance standards.
Monitors and reports art Service Level Agreement (SLA) performance.
Sets the performance standards required of colleagues identify development needs ensures colleagues receive the training and coaching required.

Project Responsibilities (where applicable):

Leads and assists with projects in accordance with the Company’s project management standards and processes.

Financial & Risk Management:

Entire all systems are backed up in line with business continuity requirements and have adequate pro action from malware and unauthorized access.
Disaster recovery (DR) planning and implementation and quarterly testing performed to ensure business continuity.

Qualifications

Minimum of B.Sc Computer Science or related course.
A minimum of 10 years experience designing, supporting and developing IT infrastructure servers, software and hardware products, LANs, WANs, WLANs and telephony.
Project and Team Management experience.
Microsoft MCSE/MCITP Server Administrator or Enterprise Administrator qualification.
Voice & Data network administration including VLANs, Trunking Routing , DNS, DHCP QOS and Firewalls.
Microsoft Windows Server 2003 2008 & 2012 administration.
Microsoft Active Directory & Group Policy Management.
Microsoft DNS design implementation and support.
Microsoft DHCP design implementation and support.
Microsoft WINS design implementation and support.
Microsoft Windows 7/8/8.1 client administration.
Microsoft SQL Server 2005/2008 administration.
Microsoft SharePoint 2007/2010 administration.
Understanding of Desktop application image creations maintenance and distribution.
Microsoft Certification Authority / 3rd Party and SSL Certificate administration.
VMware design, implementation and support.
Microsoft Remote Desktop Services administration
McAfee Enterprise EPO.
Advanced Networking/Troubleshooting Skills.
Knowledge of ITIL and its core components (ITIL Foundation desirable).
Linux (added advantage).
Access Database (added advantage).
Design and Implementation of remote working solutions (added advantage).
VOIP (added advantage).
Cisco Router (added advantage).
Microsoft Exchange Server 2007/2010 (added advantage).

The Candidate

Age between 35 to 45.
A self starter with ability to take initiative in prioritizing workloads, workplan and meeting deadlines.
Must have a positive outlook towards colleagues, clients suppliers & other third parties.
Results oriented.
Possess and acts with high integrity and ethical standards.
Is resilient and flexible even when under pressure.
Able to work long hours as required.
Have excellent technical problem solving and analytical skills.
Be a team player in a multi-cultural environment.
Good interpersonal skills with the ability to interact with people of multi-cultural background.
Must be accurate and pay attention to details.
Ability to work proactively with little direct supervision.
Must be committed to professional development.

Application Closing Date
Tuesday, 7th July, 2015.

Method of Application
Interested and qualified candidates should kindly send their CV's to: [email protected]

Note: Only shortlisted candidates will be contacted.

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