Specialist, Regional Quality Audit at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services. Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the position below:

Job Title: Specialist, Regional Quality Audit

Location: Port Harcourt, Rivers
Employment Type: Full-time
Department: Technical Quality Management

Job Description

• As Specialist, Regional Audit, you will ensure IHS sites are built to quality standards and in line with international best practice.

Key Roles & Responsibilities
Operations:

• Perform Site Readiness for Installation audits across assigned region. 
• Allocate sites to Field Service Engineers to achieve integrated audit of sites. 
• Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan. 
• Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations. 
• Monitor trends in regional audit outcomes for necessary escalation and communication to the Senior Specialist, O&M Support. 
• Update the regional audit records after every audit. 
• Ensure smooth transfer of all audited sites to the Operations team. 
• Manage and close post-audit faults in collaboration with the Rollout team and other relevant stakeholders. 
• Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan. 
• Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and / or latest audit practices. 
• Perform periodic independent evaluation of the audit process with a view of driving continuous improvement. 
• Conduct power system analysis with the aim of improving application. 
• Continually explore creative strategies for capturing and measuring client power requirements. 

General Duties:

• Promote communication among colleagues for the benefit of information flow and to curb any problems that arise. 
• Prepare and submit reports to the Senior Specialist, O&M Support.  
• Manage relationships with partners/vendors. 
• Perform other appropriate duties as requested by Senior Specialist, O&M Support. 

Qualifications

• Bachelor’s Degree in Engineering or any relevant discipline. 
• 5+ years relevant work experience in the telecoms industry. 

Functional Competencies:

• Analytical Thinking 
• Collaboration & Teamwork 
• Stakeholder Management 

Behavioural Competencies:

• Collaboration & Teamwork
• Continous Management
• Workload Management

Application Closing Date
Not Specified.