Manager at Julie's Launja

Welcome to Julie's Launja, where culinary excellence meets sophisticated relaxation. Our restaurant offers an upscale dining experience, serving contemporary cuisine crafted with fresh, locally sourced ingredients and presented with impeccable service. Adjacent to our restaurant, our stylish lounge invites you to unwind and enjoy creative cocktails, fine wines, and small plates in a chic, ambient setting. Whether you're seeking a romantic dinner, a night out with friends, or a tranquil retreat from the hustle and bustle, Julie's Launja is your ultimate destination. Join us to savor, sip, and savor the moment. Our guesthouse offers cozy and comfortable rooms, each equipped with private bathrooms, flat-screen TVs, free Wi-Fi, Sitting space, etc. Our goal is to provide a home-away-from-home experience for our guests.

We are recruiting to fill the position below:

Job Title: Manager

Location: Owerri, Imo
Employment Type: Full-time

Job Summary

• We are seeking an experienced, organized, and customer-focused Manager to oversee the operations of our guest house. As a Manager, you will be responsible for leading our team, ensuring exceptional customer service, and maintaining the highest standards of quality and cleanliness.

Responsibilities

• Oversee the overall operations of the guest house, including front desk, housekeeping, and maintenance
• Lead and manage a team of staff, including front desk officers, housekeepers, and maintenance personnel
• Ensure exceptional customer service and respond to guest complaints and feedback
• Maintain high standards of quality and cleanliness in guest rooms and common areas
• Coordinate room assignments, check-in/check-out procedures, and guest requests
• Manage guest house finances, including budgeting, forecasting, and financial reporting
• Implement marketing and sales strategies to increase occupancy and revenue
• Collaborate with owners and other stakeholders to achieve business objectives
• Ensure compliance with health and safety regulations, hotel laws, and company policies
• Analyze customer feedback and implement improvements to enhance guest experience

Requirements

• Interested candidates should possess a Bachelor's Degree in a relevant field
• 3+ years of experience in hotel or guest house management
• Proven track record of success in leading teams and achieving business objectives
• Strong communication, organizational, and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing circumstances
• Knowledge of hotel management software, financial management, and marketing principles
• Certification in hospitality or hotel management is an added advantage

Application Closing Date
31st May, 2024.

How to Apply
Interested and qualified candidates should send their CV and a Cover Letter to: [email protected] using the job title as the subject of the mail.