Front Desk Administrative Assistant at a Leading Consulting and Technology Firm - Estrada International Staffing Solutions

Estrada International Staffing Solutions - Our client is a leading firm in the consulting and technology sector, specializing in providing innovative solutions to businesses across various industries. With a focus on excellence and client satisfaction, we strive to deliver exceptional service and value to our clients, driving growth and success in today's dynamic business landscape.

They are recruiting to fill the position below:

Job Title: Front Desk Administrative Assistant

Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time
Sector: Management Consulting and Technology
Report to: Chief Commercial Officer

Job Objectives

• Our client is seeking a professional and personable Front Desk Officer to join our team. As the first point of contact for our clients and visitors, the Front Desk Officer plays a crucial role in creating a positive and welcoming experience. This role is preferably for a female candidate who embodies professionalism, excellent communication skills, and a customer-centric approach.

Principal Duties / Responsibilities

• Greet Visitors: Welcome clients, visitors, and guests with a warm and friendly demeanor. Provide assistance, directions, and information as needed to ensure a positive and memorable experience.
• Answer Inquiries: Respond to phone calls, emails, and inquiries from clients, vendors, and other stakeholders in a timely and professional manner. Provide accurate information and direct inquiries to the appropriate person or department as needed.
• Appointment Scheduling: Manage the scheduling of appointments, meetings, and conference rooms using electronic calendar systems. Coordinate with team members to ensure smooth and efficient scheduling and utilization of meeting spaces.
• Administrative Support: Provide administrative support to various departments as needed, including data entry, filing, photocopying, and scanning documents. Assist with the preparation and distribution of correspondence, reports, and presentations.
• Visitor Management: Register and sign in visitors, issue visitor badges, and maintain visitor logs in compliance with security and confidentiality protocols. Monitor visitor access and ensure adherence to company policies and procedures.
• Office Maintenance: Maintain a clean, organized, and professional front desk area. Monitor and replenish office supplies, including stationery, brochures, and promotional materials. Coordinate with facilities management to address any maintenance or repair needs.
• Security Procedures: Enforce security procedures and protocols to safeguard the premises and protect company assets. Monitor security cameras and access control systems, and report any suspicious activities or incidents to appropriate personnel.
• Client Relations: Build and maintain positive relationships with clients and stakeholders by providing exceptional customer service and support. Handle client inquiries and requests with professionalism, courtesy, and efficiency.

Job Requirements

• Must be a Female
• Bachelor's degree, OND or HND in Business Administration, Office Management, or related field preferred.
• Proven experience in a receptionist, front desk officer, or administrative support role, preferably in the security services industry.
• Excellent verbal and written communication skills, with a professional and courteous demeanor.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with office equipment.
• Ability to maintain confidentiality and handle sensitive information with discretion and integrity.
• Customer-focused mindset with a commitment to delivering exceptional service to clients and visitors.
• Flexibility to adapt to changing priorities and work occasional evenings or weekends as needed.
• Knowledge of security protocols and procedures is advantageous but not required.

Salary

• N70,000 naira Monthly Net

Application Closing Date
24th May, 2024.