Direct Sales Associate at Tybitx Services International Limited

Tybitx Services International Limited (“Tybitx”) provides Human Resource professional services in Transition Management; we are positioned to enable organisations achieve their mission through innovative strategies; we believe that sustainable focus while creating change must have healthy results for an organisation. We offer our clients a combination of competence and experience.

Our fundamental purpose lies in our mantra: People, Processes and Partnerships: Our company is firmly rooted in continuous learning through initiated (for organisations) and self-applied (our team development) programmes. All activities of our company are undertaken in direct complement of the strategic intent of the requesting organisation or individuals. This means our clients only receive the kind of service they require while we push to satisfy plus (+) more.

We are recruiting to fill the position below:

Job Title: Direct Sales Associate

Location: Any city, Nigeria
Employment Type: Full-time

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements and skills

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• B.SC degree in Marketing or related field would be a plus

Application Closing Date
17th May, 2024.