Restaurant Manager at R & R Recruitment Services

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Lekki Phase 1, Lagos
Employment Type: Full Time

Job Description

• A renowned restaurant in Lekki, Lagos, is seeking a highly skilled and experienced Restaurant Manager to join our team.
• The Restaurant Manager will be responsible for overseeing all aspects of the restaurant's daily operations, managing a large staff force, and ensuring the highest level of customer service is maintained at all times.
• The successful candidate will work closely with the CEO to streamline operations, drive revenue, and uphold the reputation of the Restaurant as a premier dining destination.

Job Responsibilities
Operational Management:

• Oversee all day-to-day operations of the restaurant, including opening and closing procedures, staffing, inventory management, and cleanliness standards.
• Ensure compliance with health and safety regulations and maintain a clean and safe working environment for all staff and customers.
• Develop and implement standard operating procedures (SOPs) to optimize efficiency and productivity.

Staff Management:

• Recruit, train, and manage a diverse team of servers, waiters, kitchen staff, and support personnel.
• Provide ongoing coaching, feedback, and performance evaluations to ensure high levels of employee morale and productivity.
• Foster a positive work culture and promote teamwork and collaboration among staff members.

Customer Service:

• Lead by example and set the standard for exceptional customer service.
• Handle customer inquiries, complaints, and feedback in a timely and professional manner, striving to exceed customer expectations at every opportunity.
• Implement strategies to enhance the overall dining experience and build strong customer relationships.

Financial Management:

• Develop and manage the restaurant budget, including revenue forecasting, expense control, and profit optimization.
• Monitor financial performance metrics and implement strategies to increase profitability and revenue growth.
• Implement cost-saving measures without compromising on quality or service standards.

Leadership and Communication:

• Act as a strong and effective leader, inspiring and motivating staff to achieve their goals and objectives.
• Communicate effectively with the CEO, providing regular updates on restaurant performance, challenges, and opportunities.
• Foster a culture of transparency, accountability, and continuous improvement throughout the organization.

Qualifications

• Bachelor's Degree in Hospitality Management / Food Service Management / Business Administration, or a related field
• Minimum of 5 years of experience in restaurant management, with a proven track record of success in a fast-paced environment.
• Strong leadership skills with the ability to command respect and inspire confidence among staff members.
• Excellent interpersonal and communication skills, with a customer-centric mindset and a passion for delivering exceptional service.
• Highly organized with strong problem-solving abilities and the ability to think quickly on their feet.
• Proficient in Microsoft Office Suite and restaurant management software.
• Must be willing to work flexible hours, including evenings, weekends, and holidays.

Salary
N450,000 - N500,000 monthly

Application Closing Date
31st May, 2024.