Case Work Officer - ECHO Project at Terre des hommes (Tdh) - 4 Openings

Terre des hommes (Tdh) is the leading Swiss child relief agency. The Foundation has been helping children in need for over 50 years, defending their rights regardless of their race, creed, or political affiliation. In over 30 countries, Tdh protects children against exploitation, and violence, improves children’s and their mother’s health, and provides emergency psychological and material support in humanitarian crises.

We are recruiting to fill the position below:

Job Title: Case Work Officer - ECHO Project

Locations: MMC, Jere, Monguno & Banki, Borno
Employment Type: Full-time

General Job Description

• The purpose of the position is to support the most vulnerable and at-risk boys, girls, men, and women through the provision of integrated, safe, and confidential case management services implemented in accordance with the Inter-Agency Case Management Guidelines. The post holder will be in charge of implementing case management activities to ensure high-quality case management service delivery. The job location depends on the assignment and might change based on the project’s evolving needs.

Responsibilities & Tasks
Case Management:

• Provide individually tailored comprehensive Child Protection Case Management Services to Unaccompanied, Separated, and Other Vulnerable Children in line with the Case Management Standard Operating Procedures.
• Receive and provide referral services for specialized case management services.
• Ensure the confidentiality of the information collected during the case management services and input the information on digital platforms.
• Establish a harmonious working environment with a wide range of stakeholders more specifically, children, beneficiaries, service providers, community leaders, religious leaders, and local government authorities.
• Raise the profile of case management services in the project area by training volunteers and raising awareness in the community.
• Support the establishment and strengthening of Community Based Child Protection mechanisms.
• Make strong efforts for the sustainability of the Community Based Child Protection Mechanisms by linking them to government structures and long-term programs/projects.
• Submit detailed weekly and monthly activity reports to the Case Management Supervisor
• Provide weekly and monthly situation report on the context and the evolving risks and threats hampering the protection and wellbeing of children in Tdh project location.

Other:

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is always upheld.
• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.
• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project’s needs.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

Education:

• Bachelor's Degree in Social Work, Psychology, Sociology, or a related field.
• Knowledge of child protection, human rights, and relevant international standards and guidelines.

Skills:

• Experience in providing comprehensive case management services, particularly for vulnerable children and families.
• Strong communication and interpersonal skills to engage with various stakeholders, including beneficiaries, community leaders, and government authorities.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Knowledge of digital platforms for data input and reporting.
• Training and capacity-building skills to raise awareness and support the establishment of Community Based Child Protection mechanisms.
• Proficiency in reporting and documentation, with attention to detail and accuracy.
• Commitment to upholding organizational codes of conduct and child safeguarding policies.
• Flexibility and adaptability to evolving project needs and contexts.

Application Closing Date
24th May, 2024.