Receptionist at a Top-notch Courier and Logistics Services Company - Lopterra Services Limited

Lopterra Services Limited - Our client is a provider of top notch courier and logistics services and they pride themselves in exceeding client’s expectations through agility, innovation and commitment to responsibility. They also invest in quality training for their staff to filter the company’s vision and ensure a consistent level of high quality service.

They are recruiting to fill the position below:

Job Title: Receptionist

Location: Oshodi, Lagos
Employment Type: Full-time

Job Description

• They are seeking a courteous, friendly and organised courier receptionist to join their team and serve as the first point of contact for customers and visitors.
• The courier receptionist will be responsible for managing incoming calls, greeting clients, and providing administrative support to ensure smooth operations in their reception area.
• The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to delivering exceptional service.

Responsibilities

• Greet customers and visitors in a friendly and professional manner, providing assistance and information as needed.
• Answer incoming calls, route calls to appropriate personnel, and take messages accurately and promptly.
• Maintain a clean and organized reception area, ensuring a welcoming atmosphere for clients and visitors.
• Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
• Assist with administrative tasks, such as data entry, filing, photocopying, and scanning documents.
• Schedule appointments and meetings, coordinate conference room bookings, and prepare meeting rooms as needed.
• Handle customer inquiries and requests courteously and professionally, providing timely and accurate information.
• Follow up with customers to ensure their needs have been met and address any concerns or issues.
• Collaborate with other departments, such as sales, operations, and customer service, to ensure seamless communication and coordination.
• Assist with special projects and other tasks as assigned by management.

Qualifications

• B.Sc or HND in Business Administration or any other related field
• Proven 3 years experience in a customer service or receptionist role (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Positive attitude and a willingness to learn and grow.

Why work with our client:

• Opportunities for Growth and Development: Our client believes in investing in their employees' growth and development through training and development programs to achieve professional goals.
• Meaningful Work with Impact: Joining our client means being part of a team that plays a crucial role in connecting people and businesses worldwide. Every package they deliver makes a difference in someone's life or business, and you'll have the opportunity to contribute to that impact every day.
• Collaborative and Inclusive Culture: Our client is an equal opportunity employer committed to diversity and inclusion in the workplace. They foster a collaborative and inclusive work environment where every team member's voice is heard and valued.
• Competitive Compensation and Benefits: Our client recognizes and rewards their employees' hard work and dedication with competitive compensation packages and a comprehensive benefits program to support their well-being.
• Cutting-Edge Technology and Tools: As a leading courier company, they are committed to staying at the forefront of technology and innovation. You'll have access to state-of-the-art tools and resources to help you perform your job efficiently and effectively.
• Strong Values and Ethics: Integrity, reliability, and professionalism are at the core of everything our client does. They operate with the highest ethical standards and are committed to delivering exceptional service to their customers while maintaining a safe and respectful work environment for their employees.

Remuneration
N100,000 / month (HMO, Pension).

Application Closing Date
31st May, 2024.