Experienced Hotel Porters / Concierge at Venmac Resources Limited

Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. Over the years, we have worked with reputable 3-5 star hotels across the nation providing business solutions in the hospitality industry and we have earned ourselves as one of the emerging hospitality management company committed to seeing our clients satisfied, hence our slogan ‘Thinking Beyond Boundaries.

We are recruiting to fill the position below:

Job Title: Experienced Hotel Potters / Concierge 

Location: Abuja
Employment Type: Full Time

Responsibilities

• Assist guests with their luggage upon arrival and departure, ensuring a seamless and pleasant experience.
• Maintain a clean and organized lobby area, ensuring it is presentable at all times.
• Escort guests to their assigned rooms and provide necessary information about hotel amenities and services.
• Handle guest inquiries and concerns promptly and professionally, escalating issues when necessary.
• Collaborate with other hotel staff to ensure smooth operations and guest satisfaction.
• Assist in delivering room service orders and any other guest requests in a timely manner.
• Adhere to all safety and security procedures, ensuring the well-being of guests and fellow staff members.
• Assist in maintaining inventory of supplies and reporting any shortages to the appropriate department.
• Assist in the loading and unloading of hotel supplies and equipment as required.
• Maintain a professional appearance and demeanor at all times, reflecting the values and standards of the hotel.

Qualifications / Requirements

• Minimum of 3 years of experience as a Hotel Porter or a similar role in the hotel and hospitality industry.
• Relevant educational qualifications in the hotel and hospitality industry are preferred.
• Excellent customer service and communication skills.
• Strong physical stamina and the ability to lift and carry heavy objects.
• Strong attention to detail and organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional and positive attitude towards guests and fellow team members.
• Knowledge of safety and security procedures in the hotel industry.
• Flexibility to work on rotating shifts, including weekends and public holidays.
• Male candidates are preferred for this position.

Salary
N50,000 - N100,000 Monthly.

Application Closing Date
16th June, 2024.