Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.



Saudi Football's Billion-Dollar Gamble






  
          Popular Jobs
Rehlko Trainee and Exp. Job Recruitment (3 Positions)

Wemy Industries Limited Job Recruitment (8 Positions)

High Caliber Nigeria Limited Job Recruitment (5 Positions)

Passnownow Job Recruitment (3 Positions)

Alaro City Development FZC Job Recruitment (3 Positions)

Wells Accounting and Tax Services Internship and Exp. Job Recruitment (3 Positions)

Digitalents HUB Limited Job Recruitment (3 Positions)

LinkOrg Networks Limited Job Recruitment (3 Positions)

GTI Investment Job Recruitment (3 Positions)

Media Trust Group Job Recruitment (5 Positions)

Owens and Xley Job Recruitment (4 Positions)

Aureole Consulting Limited Job Recruitment (16 Positions)

Rehabilitation Empowerment and Better Health Initiative (REBHI) Job Recruitment (4 Positions)

Abuja Clinics Job Recruitment (4 Positions)

Family Health International (FHI 360) Job Recruitment (4 Positions)

Bluepeak Consulting Job Recruitment (3 Positions)

Olsale Farms Limited Job Recruitment (3 Positions)

GZ Industries Trainee & Exp Job Recruitment (3 Positions)

GZ Industries Graduate Trainee Programme 2026

SRS Collection Job Recruitment (3 Positions)

Spectranet Limited Job Recruitment (4 Positions)

Spatial Haven Limited Internship & Exp. Job Recruitment (3 Positions)

Branch Manager at GTI Microfinance Bank Limited

Tophire Africa Job Recruitment (9 Positions)

mDoc Healthcare Limited Job Recruitment (5 Positions)

First Excelsia Professional Services Limited Job Recruitment (3 Positions)

Palace Workers Solutions Job Recruitment (3 Positions)

Phillips Outsourcing Limited Job Recruitment (21 Positions)

Trends Ventures Job Recruitment (9 Positions)

UPDC Hotels Limited (Festival Hotel Conference Centre & Spa) Job Recruitment (4 Positions)

Pulse Nigeria Job Recruitment (15 Positions)

Total Child School Job Recruitment (3 Positions)

Future Moves Recruitment Agency Limited (FMR Agency) Job Recruitment (5 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (3 Positions)

Treat Baker's Toast Ventures Job Recruitment (3 Positions)

PWAN Group Limited Job Recruitment (10 Positions)

Software Development Firm Job Recruitment (4 Positions)

Nigerian Air Force (NAF) Job Recruitment (38 Positions)

Dana Motors Limited Job Recruitment (3 Positions)

Cozym Process Systems (CPS) Job Recruitment (4 Positions)

Sales Force Consulting Job Recruitment (3 Positions)

Stanbic IBTC Bank Job Recruitment (8 Positions)

Above Lifestyle Job Recruitment (3 Positions)

Tezza Business Solutions Limited Job Recruitment (3 Positions)

St.Dominic Catholic Hospital Job Recruitment (5 Positions)

Lead Enterprise Support Company Limited Job Recruitment (11 Positions)

Harvest Feed and Agro Processing Limited Job Recruitment (3 Positions)

The Advancement Place Job Recruitment (4 Positions)

Castville Solutions Job Recruitment (10 Positions)

Fourcore Integrated Services Limited Job Recruitment (3 Positions)


Customer Service Representative at Uncle Stan's Foods

Posted on Mon 20th May, 2024 - hotnigerianjobs.com --- (0 comments)


Uncle Stan's Foods is a small chops company known for it's unique finger food taste all over Lagos. Our brand makes us unique.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location:
Ikota, Lagos
Employment Type: Full-time

Job Summary

  • We are seeking a dedicated and experienced Customer Service Manager to join our team.
  • The ideal candidate will be responsible for overseeing and enhancing the customer service experience, addressing customer inquiries, resolving complaints, and implementing strategies to ensure overall customer satisfaction.
  • This role requires a customer-centric individual with strong leadership skills and a commitment to delivering exceptional service.

Key Responsibilities

  • Lead and mentor the customer service team to deliver outstanding service and achieve performance targets.
  • Ensure customers get their orders at the estimated time of delivery.
  • Follow up on customers complaints and provide solutions.
  • Be proactive in solving customers complaints.
  • Collaborate with the restaurant and logistics team to ensure smooth operation.
  • Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence.
  • Address and resolve customer complaints and issues promptly and effectively.
  • Investigate and analyze root causes of complaints to implement preventive measures.
  • Collaborate with cross-functional teams to resolve complex customer issues.
  • Establish and maintain strong relationships with customers through effective communication channels.
  • Communicate product information, promotions, and company updates to customers in a clear and engaging manner.
  • Act as a liaison between customers and internal teams to ensure accurate and timely resolution of inquiries.
  • Identify opportunities to improve the overall customer experience and implement strategies accordingly.
  • Develop and execute initiatives to exceed customer expectations.
  • Provide ongoing training and development for the customer service team to enhance skills and knowledge.
  • Streamline and optimize customer service processes to improve efficiency and effectiveness.
  • Develop and execute customer retention programs to build loyalty and repeat business.
  • Identify and implement strategies to upsell or cross-sell products based on customer needs.

Qualifications and Skills

  • Bachelor's Degree in Business, Marketing, or a related field.
  • Proven experience in a customer service management role, preferably in the food or hospitality industry.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Detail-oriented with a focus on delivering high-quality service.
  • Familiarity with customer service software and tools.
  • Ability to work in a fast-paced and dynamic environment.

Application Closing Date
Not Specified.

Sorry, this listing is no longer active.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *