Senior Corporate Account Manager - Indian Origin at Wakanow

Wakanow is Africa's leading, full-service online travel company. At Wakanow, we understand that everyone likes easy and affordable travel services, so we provide our customers with a one-stop booking portal for Flights, Hotels, Visa Assistance, Holiday Packages, Airport Transfers, an international Travel SIM, a Prepaid Travel Card, a Loyalty program, and much more.

We are recruiting to fill the position below:

Job Title: Senior Corporate Account Manager - Indian Origin

Location: Lagos, Nigeria
Job type: Full-time
Industry: Travel and Tourism

Job Description

• Responsible for managing key client accounts, driving sales, and building strong, lasting relationships with clients.
• This role involves both sales and account management functions. Plays a pivotal role in maintaining and growing Wakanow. HNI and Corporate client base, generating revenue, and ensuring high client satisfaction.

Responsibilities
Client Relationship Management:

• Develop and maintain strong, long-term client relationships.
• Understand clients' needs, objectives, and challenges.
• Act as the primary point of contact for clients.
• Generate new leads of HNI and Corporates especially in the own organizations.

Sales and Revenue Generation:

• Identify and pursue sales opportunities for new and existing HNI and Corporate accounts.
• Develop and implement sales strategies to meet or exceed sales targets.
• Present products or services effectively to clients.
• Negotiate and close sales deals.

Account Planning:

• Develop account plans and strategies to maximize client satisfaction and revenue.
• Identify growth opportunities within accounts.

Cross-Selling and Upselling:

• Identify opportunities to cross-sell or upsell Wakanow products or services.
• Collaborate with the marketing team to develop campaigns that target new and existing HNI and Corporate clients.

Account Documentation:

• Maintain accurate and up-to-date records of client interactions, sales, and account status.
• Prepare weekly/monthly reports on account status and sales activity.

Client Support:

• Address client inquiries, concerns, and requests promptly and professionally.
• Ensure client satisfaction by providing excellent customer support.

Market Knowledge:

• Stay updated on industry trends, market conditions, and competitors.
• Provide business with insights and information relevant to increasing market leadership.

Qualifications

• Candidates should possess relevant qualifications with 4-5 years experience.

Salary
Competitive

Application Closing Date
Not Specified.