Field Service Administrator at Siemens Energy

Siemens is an Integrated Technology Company. The business activities of our Energy, Health care, Industry and Infrastructure & Cities Sectors have enabled us to capture leading market and technology positions worldwide. Technological excellence, innovation, quality, reliability and international focus have been our hallmarks for 165 years, making us strong and linking us to our shareholders, employees and customers as a partner of trust.

We are recruiting to fill the position below:

Job Title: Field Service Administrator

Location: Port Harcourt, Rivers
Job type: Full-time
Mode of Employment: Permanent
Department: SE GS EU&AF SO FST FS PHC

Description

• This position is responsible for the administration and coordination back-office support to our Field Service team. 
• This position reports to the Field Service Manager (FSM) and the incumbent works under close supervision.
• The FS Admin is responsible for prioritizing his/her own workload.  The FS Admin is responsible for overall accuracy, completeness, and confidentiality of documentations.

Principal Accountabilities

• Principle accountabilities may include, but not limited to various functions pertaining to Environmental Health, Safety and Quality.
• Customer orientations and focus
• Processing of all forms of visas for both business and working visa for in-country
• Processing all Business Travel Application Tools and Work Permits
• Maintain business communication and relationship with internal stakeholders.

Business and administrative duties include:

• Follow our FS operations processes, internal contracting, and administration.
• Field Service portable/hand carry special tools ordering, hiring and dispatching,
• Operate and maintain all materials supplies and exchanges for the department.
• Handle customers service communication with customers and internal contacts.
• Dispatch and Coordinate Field Service Engineers mobilizations and demobilizations, including travel plans, reports and digital timesheets for processing and approval. Close out jobs on completion.
• Responsible for all RFQ, purchase requisitions, purchase orders and other internal processes.
• Prepare reports, presentations, correspondence, meeting agendas and minutes, tables and spreadsheets.
• Work with new FSE to get new hire paperwork complete, submit new hire access requests to the IT department, order basic tools, PPE and digital devices.
• Collaborate with “Regional Travel Coordinator” for all transportations outside.
• Coordinate and organize all field service conferences within and outside region.

What You Bring 

• The candidate should be a University/HND in Business Administration / Sciences.
• Communication skill, proficiency in MS Office Suites, Services Application Tools, and Computer literate with ability to learn new Siemens Energy working tools and systems.
• This position must have over 5 years administrative experience and services management related experience.
• Demonstrate capacity and capabilities of good judgment and ability to adapt to the organization policies, processes, and programs.

Application Closing Date
Not Specified.