Administrative and Customer Care Executive at Magna Eye Care Limited

Magna Eye Care Limited is a patient-oriented eye care center providing the very best in eye care services. As a family, our focus is to increase and improve the productivity and quality of life of individuals through outstanding eye care

We are recruiting to fill the position below:

Job Title: Administrative and Customer Care Executive 

Location: Abuja (FCT)
Employment Type: Full Time
Working Hours: 5 days weekly from 8am - 6pm

Job Description  

As the Administrative and Customer care Executive, you will be required to carry out daily operational activities to meet and satisfy the daily needs of our esteemed patients.

Responsibilities
You will be expected to perform the following tasks to the highest standards:

• Receive patients as they walk in and attend to them promptly
• Attend to phone calls and messages
• Ensure all patients get exceptional services and are satisfied
• Assist patients to get their treatments which include frames, lenses and drugs.
• Keep proper documentation of patient's transactions, stocks, etc
• Implement growth strategies focused on brand awareness
• Attend to patients who visit the clinic and ensure they have a pleasant experience
• Follow up with patients with booked appointments and patients who have not concluded their transactions.

Requirements
To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills and values that follow:

• Minimum of Bachelor’s degree
• Good communication and interpersonal relationship skills.
• Sales and marketing skills
• Excellent problem-solving and analytical skills
• Critical thinking skills and high emotional intelligence skills
• Proven organization management skills with meticulous attention to detail.
• Proficiency in Microsoft Office Applications (Word, Excel, Powerpoint etc)
• Previous experience in sales, marketing and customer care is an advantage.

Salary
N100,000 - N130,000 per month.

Application Closing Date
1st June, 2024.