Promotional Product Account Manager at Novateur Integrated Solutions Limited

Novateur Integrated Solutions Limited RC 888567 is a leading Technology, Media, & Business Consultancy based in Nigeria. We are on a mission to be Africa's No1 innovative service brand. Whether it is in Printing, Marketing, Business Solutions, or Technology, Innovation is at the core of everything we do. We look for better ways to provide services! Our knowledge and experience of the different sectors in which we operate has allowed us to develop innovative solutions that have successfully met the expectations of our clients.

We are recruiting to fill the position below:

Job Title: Promotional Product Account Manager

Location: Abuja
Employment Type: Full-time

Key Responsibilities

• Develop and maintain strong, long-lasting relationships with clients, understanding their needs and objectives, and providing solutions that meet or exceed expectations.
• Serve as the primary point of contact for assigned client accounts, managing all aspects of the client relationship, including communication, project management, and issue resolution.
• Collaborate with clients to understand their promotional product needs and objectives, and develop customised solutions and strategies to achieve their goals.
• Source and select promotional products that align with client requirements, budget, and brand guidelines, ensuring high quality and timely delivery.
• Coordinate with internal teams, including graphic designers, production staff, and vendors, to ensure seamless execution of promotional product campaigns from concept to delivery.
• Prepare and present proposals, quotes, and presentations to clients, showcasing promotional product options and recommendations.
• Monitor and track project timelines, budgets, and deliverables, and provide regular updates to clients to ensure transparency and accountability.
• Stay informed about industry trends, market developments, and competitor activities related to promotional products, and identify opportunities for innovation and differentiation.
• Conduct regular account reviews and performance evaluations with clients, soliciting feedback and identifying areas for improvement and growth.
• Work closely with the sales team to identify upsell and cross-sell opportunities within existing client accounts, and contribute to the overall revenue growth and profitability of the business

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Communications, or a related field. Proven experience (3 years) in sales, account management, or customer service, preferably in the promotional products industry or a related field.
• Strong understanding of promotional products, including sourcing, selection, customization, and distribution.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients and internal teams.
• Solid project management skills, with the ability to multitask, prioritise, and meet deadlines in a fast-paced environment.
• Detail-oriented and organised, with a focus on accuracy and quality assurance.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

Benefits

• Competitive salary commensurate with experience
• Health insurance coverage 
• Paid time off and holiday
• Opportunities for professional development and growth 
• Dynamic and collaborative work environment.

Application Closing Date
15th June, 2024.