Regional EBS Representative at Ecobank Nigeria

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the position below:

Job Title: Regional EBS Representative

Job Identification: 630
Location: Victoria Island, Lagos
Schedule: Full-Time

Job Purpose

• This role encompasses a broad spectrum of responsibilities, from overseeing fleet operations, protocol, mail administration and premises maintenance to client engagement and statutory bills management.
• The Regional Facilities Officer plays a pivotal role in ensuring seamless and efficient EBS operations across various facets of Ecobank's facilities and services at the Region.

Job Context

• Safety and Environmental Care of the Bank’s Facilities within the region
• Hard facilities: Repair and Maintenance (A.Cs, CCTV, Vault Doors, MDDs, Work Tools, Fire Extinguishers, Motor Vehicles, Generators etc.) Plumbing fixtures, Electrical installations, Furniture, etc. within the region
• Soft facilities management like cleaning, parking and traffic control, waste management, Statutory bills
• Fleet & Protocol Management
• Power management
• Space management 
• Vendors SLA administration/Compliance 
• Non-Core Asset oversight

Key Responsibilities
Fleet Management:

• Manage Ecobank's fleet of vehicles, including maintenance and deployment within the region.
• Implement processes and procedures for vehicle usage, maintenance, and safety

Protocol and Drivers Management:

• Supervise and coordinate the activities of drivers, ensuring adherence to Ecobank’s protocols and safety standards.
• See to the protocol for Directors/Staff to the region on official visits.

Premises Maintenance:

• Direct and manage maintenance activities for all Ecobank’s premises within the designated region.
• Ensure that facilities are in optimal condition, including HVAC, electrical systems, plumbing, and general upkeep.

Client Engagement:

• Act as a primary point of contact for client inquiries, concerns, and feedback related to EBS operations.
• Develop and maintain strong client relationships, ensuring their needs are met effectively.

Projects Monitoring:

• Ensure that facility-related projects are planned, executed, and completed in accordance with company objectives and standards by providing oversight throughout the process.
• Monitor project timelines, budgets, and quality assurance.

Assets Disposal and Management

• Work with the Head Office in line with policies and procedures, on management and disposal of fixed and non-core, unused and obsolete assets within the region.
• Maintain an accurate inventory of the Bank’s assets and track their condition and usage.

Mailing System and Delivery

• Ensure the prompt and efficient delivery of correspondence and packages by overseeing the mailing system and courier services.
• Implement cost-effective mailing solutions.

Regulatory Engagements

• Stay updated on industry regulations and compliance requirements related to facilities operations, fleet management, and safety.
• Engage with regulatory bodies and ensure full adherence to all applicable laws and standards.

Requirements
Experience & Qualifications:

• Bachelor's Degree in Facilities Management, Business/General Administration, or a related field (master’s degree is a plus).
• Proven experience in facilities management, fleet management, and related areas (in a regional capacity will be added advantage).

Skills, Capabilities & Personal attributes:

• Strong leadership, team management, and interpersonal skills.
• Relationship management affinity
• Excellent problem-solving and decision-making abilities.
• Knowledge of regulatory compliance, health and safety standards, and sustainability practices.
• Proficiency in using relevant software and tools.

Application Closing Date
27th May, 2024.