Operation Supervisor at Hotel Capitol

Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily accessible with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 32-room Hotel offers tastefully furnished deluxe executive and super executive rooms as well as one- and two-bedroom luxury suite

We are recruiting to fill the position below:

Job Title: Operation Supervisor 

Location: Lagos
Employment Type: Full-time

Job Description

• Overseeing specific departments such ashousekeeping, maintenance and laundry or frontdesk andrestaurantsdepartments.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Ensure that quality services are rendered per time.
• Welcoming and registering guests once they arrive.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 2 years work experience.
• Proven experience in a supervisory or management role within the hospitality industry.
• Strong leadership and interpersonal skills, with a focus on team development and guest satisfaction.
• Excellent communication abilities, including proficiency in English and the ability to engage with diverse clientele.
• Working knowledge of hotel management software, reservation systems, and point-of-sale platforms.
• Ability to multitask, prioritize responsibilities, and make informed decisions under pressure.
• Understanding of financial management principles, including budgeting and cost control.
• Certification or degree in hospitality management or a related field is preferred.
• Females are strongly advised to apply for gender balance.

Others:

• Candidates must reside in Ojodu, Ogba, Agege and Ikeja axis.

Application Closing Date
21st June, 2024.