Front Desk Executive at One StepAhead Consulting

One StepAhead Consulting is your one-stop-shop HR Solutions Provider, helping you turn your business goals into reality with our comprehensive suite of strategic HR Solutions. We have identified the need to support organizations to ensure optimum service delivery which includes meeting legal requirements, hiring and retaining the best talents, and improving business efficiency.

We are recruiting to fill the position below:

Job Title:  Front Desk Executive

Location: Lagos
Employment Type: Full-time

Job Purpose / Summary

• As the Front Desk Executive, you will be responsible for receiving and attending to guests and clients, creating a positive impression and delivering excellent customer service.
• Also supports the operations of the business, office ambience and office functioning.

Key Functions/Responsibilities

• Ensure provision of adequate supplies, telecommunications and mailing systems for office operations.
• Welcome guests, clients, and employees as they arrive at the office or establishment also provide any necessary information and direct clients to the appropriate person or department.
• Assist in the management of office logistics and travel protocol for staff.
• Coordinate schedules for appointments, meetings, and reservations of the meeting rooms/Board room.
• Address inquiries and provide required information about the organization, its services, and its policies courteously and professionally.
• Handle complaints and concerns effectively, escalating issues when necessary.
• Keep the front desk area clean, organized, and presentable at all times. Ensure that office supplies are stocked and equipment is in good working condition.
• Assist with various administrative tasks such as event planning, drivers scheduling, monitoring of Janitors.

Qualifications & Experience
Required:

• Bachelor’s Degree in any discipline.
• Minimum of 3 years post NYSC experience as a Front Desk Executive.
• Proven work experience as a Receptionist, Front desk representative, or similar role
• Proficiency in MS Office applications and CRM software.

Desirable:

• Excellent oral and written communication skills.
• Must be able to maintain strict confidentiality of business and office matters.
• Proven ability to build and maintain relationships with clients, partners, and stakeholders.

Application Closing Date
Not Specified.