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Performance and Learning Manager at Tincan Island Container Terminal Limited (TICT)

Posted on Mon 27th May, 2024 - --- (0 comments)

Tincan Island Container Terminal Limited (TICT), established in 2004 is a multinational company operating in Nigeria with its Terminal located at Tin-can Island Port, Terminal B (2nd Gate), Apapa, Lagos and has its Head Office at 1/3 Point Road, Apapa, Lagos.

We are recruiting to fill the position below:

Job Title: Performance and Learning Manager

Location: Apapa, Lagos
Employment Type: Full Time

Job Description

  • The Performance & Learning Manager is responsible for supporting the development and implementation of the performance management and learning & development systems of TICT to optimize staff performance and foster employee development.
  • Using multiple frameworks such as competency, the incumbent will work closely with heads of departments, line managers, and other key stakeholders to achieve this objective.

Competency Management:

  • Develops and maintains a catalogue of competencies for all job roles within TICT in alignment with the present and future capabilities needs of the organisation to drive the talent management processes
  • Carries out competency assessments using the competency catalogue to identify gaps
  • Prepares development plans to close competency gaps

Performance Planning & Implementation:

  • Assist in the development of the Performance Management (PM) policies to guide and frameworks to guide the process of managing employee performance.
  • Assists with building awareness for the PM process by providing training and ongoing support to all levels of staff on the performance management process and systems
  • Works with the Line Manager to ensure that business goals are set for each financial year
  • Drives the process of goal setting for all staff at different levels and documented on the digital platform
  • Works with Line Managers to ensure that performance discussions are documented on the digital platform
  • Initiates and concludes the process of employee confirmation

Performance Reviews and Calibration:

  • Initiates the mid-and end-of-year performance review/appraisals process.
  • Works with Line Managers to ensure that all performance reviews/appraisals are completed within scheduled timelines
  • Assists with the identification and resolution of staff appraisal issues and/or conflicts, including post- appraisal appeals
  • Schedules and ensures that performance calibration sessions are held for all staff at various levels and in different functions
  • Carries out data analysis to determine current performance, forecasts, and future performance trends to recommend improvements and/or corrective actions
  • Recommends performance improvement & development plans for various categories of staff
  • Assists with the implementation of performance outcomes for all staff

Learning Needs Analysis and Planning:

  • Assists with the development of learning & development strategies to identify performance gaps and address them accordingly
  • Works with the Line Manager to develop learning needs analysis using data from sources like the PM process and competency assessments
  • Supports the development of the annual training plan based on identified learning and development needs for management approval

Learning Plan Implementation:

  • Sources for and works with vendors/third party consultants and professionals on how to improve in-house employee learning and teaching strategies
  • Assists with the design and development of learning content for in-house and function/ organisation-specific topics and conducts train-the-trainer sessions
  • Ensures that pre-and post-training evaluations are conducted to measure training impact
  • Supports the development and implementation of induction programs for new hires
  • Assists with the development and propagation of a blended approach to learning, which integrates different learning modes, such as coaching, classroom instruction, online learning, and action learning

Learning Review:

  • Carries out post-delivery evaluations of vendors/third party consultants and professionals to assess the value delivered
  • Evaluates the implementation rate of the annual training plan to identify issues and implement improvements

Career Management & Succession Planning:

  • Assists with the implementation of career development & succession planning strategies to suit the business & talent needs of TICT
  • Supports the mapping of various career paths for different categories of staff within TICT
  • Assists with the identification of critical roles within the business and develops strategies to retain the incumbents and fill vacant ones

Teamwork & Performance:

  • Works with other members of the HR team to complete designated tasks
  • Takes ownership of own performance using the TICT performance management system
  • Works with line managers, heads of functions to identify job needs/workload assessments.
  • Conducts job analysis to determine job relevance, requirements and content.
  • Evaluates jobs to determine relative worth and pricing as well as placement within or mapping to the TICT Job Architectural Framework.

Minimum Educational Qualifications / Certifications / Years of Experience

  • Bachelor's Degree or its equivalent (HND) in Human Resources / Business Administration / Behavioral Science or management.
  • Minimum of 5 years of cognitive experience in a relevant field and industry.
  • Resourceful and reliable with the ability to problem-solve quickly and effectively.
  • Innovative mindset with a passion for delivering exceptional results
  • Proven ability to work independently and manage multiple priorities.
  • Experience working in a fast-paced corporate environment like FMCG, Manufacturing, Port terminal or big corporation is desired.
  • Cando attitude and ability to think outside of the box
  • Understanding of Compensation & benefits
  • Knowledge of Succession Planning & Career Management, Human Resource Development, Diversity & Inclusion
  • Understanding of the Nigerian Labour Law

Must-Have Skills:

  • Analytical skills.
  • Communication skills
  • Interpersonal Skills.
  • Teamwork.
  • Organizational and planning skills.
  • Proficiency in Microsoft office tools and other HRIS
  • Strategic Business Partnering
  • Performance Management
  • Learning & Development
  • Change Management
  • Program Management

Nice to Have Skills:

  • Time management.
  • Maintaining quality standards.
  • Innovative.
  • People management.

Behavioral Attributes:

  • Good relational skills.
  • Ability to multitask.
  • Detail oriented.
  • Good judgment and decision skills.
  • Ability to perform under pressure.
  • Problem-solving skills
  • Strong & firm personality
  • Ethical Practice
  • Results- and Goal-Oriented
  • Negotiation Skills
  • Team Player

Total Compensation

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.


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