Channels and Implementation Officer at Rand Merchant Bank (RMB)

Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions.

We are recruiting to fill the position below:

Job Title: Channels and Implementation Officer

Job Identification: R13988
Location: Lagos
Job Type: Full-time

Purpose

• We are looking to appoint a Channels and Implementation Officer that will support all Transactional banking activities within the TXB business and support functions for the DTS Business unit.
• Actively cross-sell and drive client engagement within the RMB Banking division segment to achieve transaction banking revenue goals.

Responsibilities
Contribute to the attainment of the TXB budget by providing enhanced support by:

• Monitoring and sending out daily and weekly liabilities movements summary    
• Track and send weekly transaction banking report to stakeholders    
• Track and monitor TXB – Fixed Deposit product and reconcile fees monthly with GTSY & Finance  
• Carry out financial analysis of all related deposit revenue lines and to aid weekly/ monthly liability projections.   
• Working with the team members to collate EXCO, Board and Year end Strategy reports.   
• Responsible for formal communication to clients with adequate maintenance of all clients TXB pricing records.   
• Assisting with the deployment steps in achieving route to market strategies in deployment of new products via presentations and trainings for staff/ clients.  
• Contribute to the TXB sales effort to convert existing and acquire new clients to become transactional  banking clients of the bank. 
• Join the Sales Reps for calls with relations to technical issues    
• Participate in the weekly TXB meetings    
• Research and preparation of PowerPoint presentations to pitch TXB products for new and existing clients.    
• Preparation of pre-call briefs reading materials ahead of client calls with bank EXCO in attendance.     
• Active participation in the new TXB client onboarding/acquisition strategy through the following TXB.

Product management activities:    

• Research i.e Working with data inputs e.g. MIS activity, and sales pipeline reporting to develop peer-to-peer  analyst reports/ presentations to aid TXB FINTECH and Digital channel adoption strategy/ initiatives    
• Assist in preparing, driving, and closing NPA and DCF deliverables    
• Track transaction banking TXB product/ project deliverables managing dependencies and timelines    
• Assist in drafting new products or existing product enhancement business cases, business requirement specifications (BRS) for RMBN Online.   
• TXB Services & Implementation Support    
• Have a good understanding and display an in-depth knowledge of relevant systems that support TXB business/client activities and interdependencies between these systems.    
• Assist in the onboarding, training, and handholding of clients on RMB Online    
• Tracking and monitoring channel throughput – volumes & values    
• Engaging dormant Corporate channel clients to identify causes of inactivity and raise these with the Senior Transactors for intervention.    
• Client issue management process – Provide 2nd level support to address or review client issues.   
• Team support & Business continuity plans    
• Act as a backup for TXB team members during out of office periods such as training or leave. 

Qualifications and Experience

• The successful candidate should have a relevant Degree qualification with at least 7 years relevant working  experience in financial services 
• Demonstrated knowledge and experience of Fixed Deposit product  
• A Master's Degree and/or a Professional Qualification will be an added advantage.  

Technical Skills:

• Strong analytical skills. 
• Knowledge of the relevant exchange control regulations. 
• Proficiency in the use of Excel & Power point    
• Strong verbal and written communication. 
• Human Relations Profile 
• Ability to manage a team to deliver on their objectives. 
• Ability to strike and maintain good relationships. 
• Strong character and integrity. 
• Team oriented. 
• Has a client-focused approach to the job. 
• Organized and detail oriented. 
• Self-starter, able to work with minimal supervision 
• Excellent problem-solving skills with a “can do” attitude 
• Flexible when necessary  
• Strong work ethic and able to operate in a dynamic environment 

Application Closing Date
13th June, 2024.