Director, Program Management at Family Health International (FHI 360)

Family Health International (FHI 360) is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology - creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.

We are recruiting to fill the position below:

Job Title: Director, Program Management

Job Requisition ID: 2024200781
Location: Abuja, Nigeria
Job Type: Full time

Job Summary

• Oversee a group of projects, including but not limited to ACE 1, ACE 5, and SPEED, and across multiple technical areas.
• Ensures strong collaboration with donors and sponsors, partners, and government agencies.
• Liaises with other sectors to integrate and manage work plans, budgets, and multi- sector interventions.
• Implements evidence-based interventions in one or more multi-sector areas. Oversees assigned projects and Project Directors in their areas of technical specialization. 
• Manages activities and oversee all program operations, provide strategic direction, support business development, and ensure compliance with policies and relevant regulations.

Accountabilities

• Provides leadership for to ensure compliance with FHI 360 policies and procedures, donor requirements, and other regulations.
• Defines strategic direction, including the development and continual refinement of frameworks, approaches, tools, specialized partnerships, monitoring and evaluation approaches, for example.
• Ensures oversight and quality assurance for project(s). Coordinates a matrix management approach to capacity building, support, and oversight of technical and/or functional staff.
• Manages and continually strengthens capacity of staff, employing a matrix management approach to achieve strategic goals.
• Develops and monitors landscape analysis, strategic plans, proposals, protocols, papers, reports and budget for assigned technical area of specialization or country.
• Serves as a primary point of contact for partners, subcontractors, or vendors; counterparts/collaborators and stakeholders; and donors.
• Leads business development to maintain and/or grow the business portfolio.
• Directs the overall design and development of proposals and resources to support or lead business development.
• Accountable for the successful implementation of awarded projects.
• Manages potential resource conflicts across their domain.
• Fosters innovation and drives adoption of leading practices and provides project management and/or subject matter expertise.
• Establishes and maintains standards within and across projects in compliance with organizational and client policies, processes and regulations.
• Manages and promotes understanding of dependencies associated with resources and projects across the country/technical area.
• Conducts routine reviews on business project status, actions, decisions, risks and issues, and schedules for relevant programs.
• Provides metrics and analytics to support business and executive decision making.
• Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
• Performs other duties as assigned.

Requirements
Education:

• Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Fields.
• Project Management (PM) Certification preferred.

Experience:

• Typically requires 10+ years of relevant experience with projects management principles and practices (including 8+ years of department-level leadership, strong business acumen and/or line management experience).
• Proficient with applicable rules, regulations, and policies associated with international development and non-governmental organizations (NGOs).
• Demonstrated experience in sector specific or multi-sector project management and implementation.
• Demonstrated strategic planning, staff development and capacity building experience.
• Demonstrated experience in leading and managing complex projects that are strategic in nature and national/international in scope.
• Experience operating in challenging environments.

Applied Knowledge & Skills:

• Expertise in area of technical specialization and/or expertise in project management and assigned country context.
• Comprehensive knowledge of theories, concepts, and practices in project management, process development and execution.
• Excellent and demonstrated public relations, policy, representation, and diplomacy skills required.
• Ability to build positive local working relationships with local communities, district/state/national government officials, UN and other multilateral bodies and donor representatives.
• Strong consultative and negotiation skills.
• Strong critical thinking and problem-solving skills to strategize, plan, and manage resources for successful completion of projects.
• Ability to motivate, influence and collaborate with others.
• Must be able to read, write, and speak fluent English, fluent in host country language.
• Excellent oral and written communication skills.

Problem Solving & Impact:

• Decisions and actions have a significant impact on management and department and area operations.
• Problems encountered are complex and highly varied.
• Exercises judgment to meet strategic business goals and develops objectives and plans that align with and ensure achievement of organizational goals.

Supervision Given/Received:

• Sets goals, objectives, timelines and budgets for projects and leads country/specialized technical area in achieving strategic goals.
• Leads coordination of resources for ongoing projects across functional areas and addresses/resolves project issues.
• Oversees project implementation that requires use of the Operational Model (RACI) frameworks.
• Typically reports to a Portfolio Director.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Greater than 25%

Application Closing Date
Not Specified.