Digital Sales Specialist at RedCloud Technology (Rivers & Akwa Ibom)

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets. RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

We are recruiting to fill the position below:

Job Title: Digital Sales Specialist

Locations: Port Harcourt - Rivers, Akwa Ibom - Cross River
Job type: Full time
Department: Acquisition

Job Description

• The Digital Sales Specialist is responsible in assist in driving onboarding of distributors to RedPay in collaboration with sales team (onboarding and digital trading) and growing organic trade via digital payments and align with the regional budget assigned to.
• The successful candidate report to Financial and Digital Services Manager.

Main Responsibilities

• Regular market visits with Field Agents, Retail and Sales teams in the region (Daily/Weekly)
• Assist in demonstrating the capabilities of our solutions to Field Agents, key customers and potential clients.
• Ensure customers (Buyers/Sellers) complete KYC onboarding process in line with digital services policies.
• Ensure all KYC Verified customers are enabled to transact and escalate any pending user creation to the finance and digital services manager.
• Assist to Increase merchant adoption of Digital Payments, achieve 80% active ratio, and ensure repeat transactions are achieved.
• Support the Increased adoption of digital products MOM by AVG 10% i.e. airtime top up, bill payment and lending
• Monitor and escalate blockers and on the ground product performance based on market feedback to the finance and digital services manager.
• On the field product training for new and existing field agents.

Experience we think you'll need

• Relevant bachelor’s Degree, or equivalent combination of education and experience
• Minimum of 3 years professional experience in digital payment space, and or FMCG
• Excellent verbal and written communication skills
• Strong experience of analysing problems and resolving them
• Knowledge of the FMCG sector and digital commerce platforms is a plus.
• Keen attention to detail and adherence to deadlines
• Experience in Sales (e-commerce, open commerce, and or Digital products)

Technical Requirement:

• Ms PowerPoint, Ms Word, Ms Excel

Benefits
Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.

• Plus, you will get:
• First Class Salary
• 25 days annual leave increasing to 26 days after your first 12 months in the  business.
• Company Equipment 

Application Closing Date
Not Specified.