Head of Marketing at Good Neighbours Microfinance Bank

Good Neighbours Microfinance Bank is Licensed by the Central Bank of Nigeria to render financial services to Nigerians in accordance with the CBN policy. Good Neighbours MFB has tirelessly set the pace for other Microfinance Institutions through distinguished service quality, product functionality and exceptional customer service.

We are recruiting to fill the position below:

Job Title: Head of Marketing

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Provide strategic and marketing plans to enable the attainment of Good Neighbours Revenue and profitability goals.
• Hire, train, manage and motivate a team of efficient Sales Executive to help drive and achieve the business objectives.
• Drive the growth of Good Neighbours products through exceptional management of existing partnership relationships and signing up new customers.
• Ensure consistent growth of the Bank’s risk assets and liabilities in line withdefined targets.
• Creating and developing new innovative ways to communicate Good Neighbours service to existing and prospective customers.
• Ensure that long-term customer relationship is maintained so as to achieve the goals of the company.
• Conduct direct marketing of the Company’s products and services to help maximize revenue.
• Lead the team to consistently exceed customer’s service expectation and provide prompt response to customer enquiries on products or existing account queries.
• Maintain and develop new customers account, and liaise with operations team to onboard the Customers.
• Define, measure, monitor and report on Sales teamKPI and metrics on a weekly and monthly basis and suggest improvements on an ongoing basis.
• Keeps management informed by submitting activity and reports, such as daily call reports, weekly work plans, monthly and annual territory analysis.
• Monitor competition by gathering current marketplace information on pricing, products, new products etc.
• To study the market conditions, competitions, identify gaps within the market and the substitutes coming into the market.
• To organize activities relating to sales and marketing promotions that will help increase awareness and generate new business.
• Contributing to the annual sales and business development plan.

Qualification and Experience

• HND/BSC in Marketing/Finance/Communication from a reputable University.
• Minimum of 5 years banking experience with at least 2 years in a senior management role in a Microfinance Bank.
• A postgraduate degree is an added advantage.
• Marketing, Team Management, Sales & Business Dev. Experience in Financial Services.

Knowledge:

• Knowledge of marketing, sourcing new clients for quality risk assets, and mobilization of deposits.
• Comprehensive knowledge of Microfinance banking products, marketing and business development.
• Sound knowledge of Micro-finance services, procedures, laws and regulations.
• Knowledge of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) acts.
• Strong stakeholder management and teamwork.
• Experience in developing business and sales strategies.
• Knowledge of relationship building and customer management.

Skills:

• Exceptional Partnership relationship management skills.
• Sound business development acumen.
• Ability to achieve set targets in line with organizational goals and objectives.
• A good team player and collaborator across multiple business functions to achieve results.
• Ability to develop long–term profitable relationships with clients.
• Ability to maintain and mine existing business relationships for increased wallet share and profitability.
• Excellent writing and presentation skills.
• Professionalism, Integrity and committment to the company's Vision and Value.
• Goal-oriented, sound interpersonal and negotiation skills.
• Leadership, Supervision and Coaching skills.
• Highly detail-oriented and analytical skills.
• Excellent working knowledge of MS Office suite.

Salary

• N300,000 - N500,000 monthly.

Application Closing Date
28th June, 2024.