Engineer - Radio Access Performance at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Engineer - Radio Access Performance

Job Identification: 4450
Location: Ikoyi, Lagos
Job Schedule: Full-time
Reports To: Manager - Radio Access Performance
Division: Network

Mission

• To measure the network indicators and provide the network division with data and information.
• To evaluate trends in network performance and recommend solutions to optimize network performance.

Description

• Monitor and evaluate the performance of the multi-vendor radio access network to assure customers’ satisfaction.
• Monitor and ensure degradations on the radio access network are escalated to the respective managed services vendors and partners.
• Ensure resolution of escalated issues within the SLA
• Evaluate the impact of changes and parameter optimization on the radio access network.
• Generate radio access network statistical analysis.
• Provide insights and reports on the radio access network's performance.
• Regularly monitor, track, and report network data inconsistencies and discrepancies.
• Analyze and critic MSOP Weekly Optimization Reports and provide comments on SLA KPIs and performance KPIs in order to foresee needs for coverage and capacity expansion.
• Coordinate customer complaint resolution with the optimization unit and vendor.
• Maintain a detailed knowledge of the behavior and status of all sites in the assigned cluster to aid feedback to management. 

Education

• A First Degree in Electrical Electronics or Computer Science
• Fluent in English

Experience:

• 3–7 years’ experience, which includes
• Minimum of 3 years’ experience in an area of specialization, with technical experience in 2G/3G/4G radio access network with a telecom vendor or wireless telecom operator.
• Experience working in a medium organization. 

Application Closing Date
26th June, 2024; 10:59 PM.