Front Desk Representative at Milano Properties Limited

Milano Properties Limited is a property investment, marketing, and sales company registered in Nigeria. We specialize in the marketing and sales of properties and provide professional real estate consultancy advice to our clients.

We are recruiting to fill the position below:

Job Title: Front Desk Representative

Location: Ikota, Lekki - Lagos
Employment Type: Full-time

Role Description

• This is a full-time on-site role for a Front Desk Representative at Milano Properties Limited. The Front Desk Representative will be responsible for phone etiquette, receptionist duties, customer service, and reservations.
• The role will be based in Lagos State, Nigeria. It is a full time role (Monday to Friday) and sometimes on Saturdays for inspection.

Job Description & Responsibilities

• Receiving guests at the reception
• Recording of guest details in the register and computer
• Handle calls, follow up on prospective customers, take clients for inspections and ensure the office environment is tidy
• Using social media to engage customers, respond to questions or complaints and to promote company initiatives
• Drive customer satisfaction
• Document daily achievements and to-do lists
• Attending to couriers and reporting to the administrative manager

Requirements

• High Diploma or BSC.
• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
• Proven experience working as a front desk representative.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Application Closing Date
21st June, 2024.