Supervisor, GBV Casework at International Medical Corps (IMC)

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and Nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in under-served communities worldwide.

We are recruiting to fill the position below:

Job Title: Supervisor, GBV Casework

Location: Katsina
Job type: Full time

Job Summary 

• The Supervisor, GBV Casework will ensure quality provision of GBV case management and psychosocial support services to GBV survivors to conflict-affected and displaced women and girls and survivors of GBV. The Supervisor, GBV Casework will train, coach, and support GBV Caseworkers and strengthen systems of support for GBV survivors.   
• To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

Main Tasks and Responsibilities
Capacity Building and Service Oversight:

• Train GBV Caseworkers, in line with the Inter-Agency GBV Case Management Guidelines and International Medical Corps’ GBV Standards. 
• Train GBV Caseworkers to respond to child survivors, in line with Caring for Child Survivors of Sexual Abuse 
• Coach GBV Caseworkers though regular group and individual sessions 
• Conduct routine case review meetings 
• Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs 
• Develop tailored capacity building plans for GBV Caseworkers, including plans for self-learning.  
• Support GBV Caseworkers as required to respond effectively to cases, including direct service provision and coordination and advocacy with other service providers.  
• Oversee distribution of material and cash assistance to survivors and vulnerable women and girls 
• Support trainings of other service providers who may interact with vulnerable women and girls and GBV survivors. 
• Contribute to the development and effectiveness of GBV referral systems/pathways 

Human Resources Management:

• Recruit and supervise GBV Caseworkers 
• Create a safe and supportive environment for GBV Caseworkers  
• Develop support strategies for GBV Caseworkers, foster teambuilding, and support principles of self-care 

Monitoring and Reporting:

• Seek and analyse feedback from clients and adapt services accordingly  
• Oversee post-distribution monitoring  
• Oversee service documentation  
• Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors 
• Contribute to internal and external reports 

Coordination, Advocacy and Representation:

• Coordinate regularly with GBV leadership team and participate, as required, in broader team meetings 
• Mobilize stakeholders to strengthen coordination and safe access to services for survivors 
• Promote a survivor-centred approach in all internal and external coordination meetings 
• Organize case management meetings, as required, with other service providers 
• Coordinate with MHPSS, child protection, health, and other sectors to strengthen integration and referrals 
• Represent program goals and GBV standards  

Security and Conduct:

• Ensure compliance with security protocols and policies 
• Foster a safe and supportive working environment for all GBV staff and partners 
• Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality  
• Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies
• Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Job Requirements

• Typically, a Degree in a related field. An equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 3+ years of experience working as a GBV caseworker.
• GBV Case Management experience required.
• Relevant academic experience such as social work preferred.
• Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services.
• Familiarity with GBV Case Management standards and tools
• Training and facilitation experience
• Commitment to championing survivors
• Good interpersonal and advocacy skills
• Very good listening and communication skills
• Familiarity with government and NGO service providers preferred.
• Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges.

Application Closing Date
15th July, 2024.