E-Commerce Manager at Raya Holding for Financial Investments

Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 12 lines of business in the various industries of e-payment, microfinancing, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, automotive, FMCG and home appliances.

Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 16,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

We are recruiting to fill the position below:

Job Title: E-Commerce Manager (Nigeria)

Location: Lagos
Employment Type: Full Time

Responsibilities
What will you do:

• Carries responsibility for the profitability, development and expansion of RayaShopng.com in Nigeria.
• Managing and motivating Raya Shop team to increase sales and ensure efficiency while ensuring standards for quality and customer service in Nigeria.
• Meet with vendors and distributors to ensure that Rayashopng.com is getting the best offers in the Nigerian market and branding agreements.
• Analyzing sales figures and forecasting future E-Commerce sales volumes to maximize profits.
• Work with the team to design and execute digital marketing programs to acquire new customers through digital channels.
• Work with various types of digital advertising (Social Media – Google Search - Google Display– Remarketing – Affiliate Marketing) to maximize visitor numbers in Nigeria.
• Analyze customer behaviors and trends to facilitate planning.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing.
• Initiating different tactics to adapt to any changes in the market; for example launching new projects, learning about new trends and online strategic directions.
• Supervising the analysis of profit margins to ensure the profitability of all products in Nigeria.
• Ensuring a positive customer journey starting from order request to delivery.
• Analyzing operational reports setting forth progress, adverse trends and appropriate recommendations and conclusions.
• Preparing the annual budget, anticipated sales, expenses, and inventories; reviewing financial statements and reports for Raya Shop Nigeria.
• Carries responsibility for setting Raya shop team monthly and quarterly objectives.

Requirements
What will you need:

• Awareness of the internet business in Nigeria, E-commerce, Mobile Apps, Added Value Services, Start-ups, etc.
• Very good knowledge of forecasting demand
• Very good knowledge of pricing
• Advanced knowledge of Email Marketing Techniques, and previous experience in using email web-gates
• Deep understanding of Online Conversion Planning
• General awareness of the E-commerce Market in Nigeria
• Knowledge of one of the well-known E-commerce Systems
• Background in the Internet industry (Digital Marketing Experience, E-commerce Experience, and Development Project Management Experience)
• University graduate with a Bachelor's degree
• Excellent command of the English language

Application Closing Date
Not Specified.