Cleaner at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Cleaner

Job Identification: 14836
Location: Jos, Plateau
Employment Type: Contract
Duration of contract: 12 months
Job Category: Assistant
Grade Level: Grade 1 in NRC's grading structure
Reporting line: HR & Administration Team Leader

Job Description

• These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees.
• In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Monguno, Mubi, Pulka and Gwoza.
• We are looking for people who are passionate about helping refugees and people forced to flee. 
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Cleaner to join our team in Jos, Plateau State.
• You will be responsible for keeping the office, guesthouse, and surroundings clean at all times.
• The cleaner will work closely with the HR/Admin department and ensure that all toiletries are available and replaced on time when needed for the NRC Jos Office.

Responsibilities

• Adhere to NRC policies, tools, handbooks, and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement 
• Perform according to the work and development plan
• Observe and report damage to office/guesthouse property
• Sweep, scrub, mop, and polish floors in the office and guesthouses
• Vacuum and clean carpets, rugs, and draperies, wipe down glass surfaces
• Dust and polish furniture and fittings and tidy up offices
• Clean (metal) fixtures and fittings and wipe down glass surfaces
• Empty and clean trash containers and dispose of trash in a sanitary manner, clean and wash basins, mirrors, tubs, and showers 
• Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• Tidy up rooms and wash windows as scheduled
• Iron and press clothing and linen, sort, fold, and put away clean laundry
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Monitor and report necessary domestic repairs and replacements 
• Wash dishes and clean the office/kitchen according to agreed hygiene standards
• Check all appliances in rooms are in working order
• Deliver any requested housekeeping items to guest rooms
• Ensure confidentiality and security of guest rooms
• Perform any other task assigned by the line manager

Qualifications
Generic professional competencies: 

• Minimum of Secondary school cert, additional qualification is an added advantage
• 2 years of working experience in a similar organization
• Ability to Read and write
• Attention to detail/ reliability
• Listening skills
• Adaptability
• Planning and organizing
• Adaptability/teamwork
• Integrity/honesty
• High energy levels
• Must be able to work under pressure 

Behavioural competencies:

• Able to listen and follow instructions
• Able to work unsupervised and maintain a professional manner at all times
• Displays integrity and honesty
• Maintains a positive attitude toward residents, guests, and visitors
• Demonstrates attention to detail and thoroughness
• Able to follow and adhere to standard policies and procedures.

What’s in it for you?
Join a work culture that empowers every employee to share ideas and take responsibility: 

• At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face.
• You will have many opportunities to be heard and take the initiative. 
• Learn on the job: NRC's collaborative working style favours the exchange of good practice and lessons learnt.
• At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies.
• NRC managers prioritise the quality work and the competency development of their staff.
• This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current job, and offering learning and development programmes.

Application Closing Date
10th July, 2024 (08:48).