Manager, Internal Communications at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain - colocation on owned towers, deployment and managed services.

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the position below:

Job Title: Manager, Internal Communications

Location: Lagos
Employment Type: Full Time

Job Description

• Develop and execute the internal communications strategy for the organization, including key messaging, communication channels, and tactics.
• Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations.
• Ensure communication messaging and materials are high quality, accurate, appropriate, and integrated with company priorities, values, and brand guidelines.
• Monitor and measure the effectiveness of internal communications to continuously improve internal communications strategy to reach and engage employees. Make recommendations for improvement based on feedback and data analysis.
• Develop and maintain a content calendar to ensure that internal communications are timely and relevant.
• Identify opportunities to promote employee engagement and help foster a positive company culture.
• Assist with crisis communications, ensuring all employees are informed and up to date.
• Maintain the company’s internal communication tools, ensuring they are up-to-date and user-friendly. Use internal tools as appropriate to maximize the company’s internal communication effectiveness and ensure consistent messaging, branding, and identity.
• Coordinate internal events and other related initiatives.
• Provide daily updates of relevant press mentions to management and critical internal stakeholders.
• Maintain brand consistency and messaging across all content channels.
• Manage approved vendor/agency relationships.
• Other duties as assigned by Associate Director, Corporate Communications.

Qualifications

• Bachelor's Degree in Journalism / English / Communications / Marketing, or a related field.
• 8+ years of relevant communications experience in an Agency or corporate environment.
• Demonstrated experience in planning, executing, and monitoring communications strategies.
• Must be able to work effectively in a diverse and multi-cultural team.

Additional Information:
Organizational Competencies:

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Application Closing Date
Not Specified.