Front Desk Officer at Cypresshill Hospital

CypressHill Hospital is a hospital in Ikeja, Lagos that specializes in General Outpatient, Obstetrics & Gynae, Pediatrics, Surgery, Diagnostic Services, and Specialist care.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos

Job Description

• Welcoming patients and visitors, answering the telephone and answering any inquiries.
• Scheduling appointments and keep those appointments on time.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Processing billing and payments, using medical software
• Faxing, scanning, filing, and mailing documentation.
• Comforting distressed patients - this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
• Equipment sterilisation and cleaning.
• Monitoring and ordering stationery and clinical supplies.
• Booking and organising staff and doctor meetings.
• Maintaining information confidentiality at all times.
• Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion.

Requirements

• Minimum of National Diploma in Heath information Management with at least 2 years of working experience. Working knowledge of Quickbooks and ERP will be and added advantage.

SKills:
Applicant must possess the following skills:

• Computer literacy
• Time Management
• Organization
• Attention to Detail
• Quality Focus
• Professionalism
• Productivity
• Deadline-Oriented
• Skillful Communicator
• Reporting Skills

Salary
N50,000 - N100,000 Monthly

Application Closing Date
Not Specified.