On Demand Strategic Account Manager at Glovo Nigeria

Glovo - We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Job Title: On Demand Strategic Account Manager

Location: Lagos
Employment Type: Full time

Your Mission

• We are looking for a results driven problem solver to join the team in Nigeria to scale Glovo’s On Demand product, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet of riders.
• As the Strategic Account Manager - intern, you will support the team in growing the business.

The Journey

• Support the On Demand team with daily operational tasks
• Support in building proposals to establish a strong working relationship with partners
• Support in the activation and onboarding of partners during the implementation phase to ensure that they can operate independently
• Own the relationship with the partner for everything related to the On-Demand solution
• Proactively share feedback from partners with HQ product and operations teams to generate improvements e.g. tech improvements
• Track operational metrics for key accounts
• Define scalable processes, making sure partners are self-sufficient in using our tools.
• Review and propose partner communications, ensuring partner engagement and long-term relationships.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

What will you bring to the ride

• Availability for 6 months to 1 year full-time internship
• Bachelor’s degree in Business, Marketing or Sales (preferred)
• Up to 1 year of work experience in a business, commercial, sales, account management or marketing field (preferred)
• Problem solver, data-driven with an analytical approach
• Determined to get things done: no job is too big or too small
• Proactivity, organization and obsession with details
• Strong communication skills
• Advanced stakeholder management skills
• Excellent knowledge of Google Docs and MS Office, Excel
• Proficiency in English
• An empathetic, inclusive and curious attitude

Application Closing Date
Not Specified.