State Manager at Lumos Nigeria

Lumos is a market leading provider of high-quality solar home systems in Africa, designed to make reliable and clean power accessible to everyone. Lumos combines easy to use technology with a personalized service to power prosperity for millions of people. Lumos enables people living off the electricity grid or with a poor electricity supply to replace hazardous and expensive fossil fuel generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other basic electronic devices.

Lumos is the leading provider of solar home systems (‘SHS’) in Nigeria with over 100,000 active customers. Its vision is: to power prosperity and improve the quality of life for families and small business owners by helping them overcome challenges resulting from a lack of access to reliable electricity. Lumos business consists of both product and service elements, and the majority of the income comes from repayments for ongoing service. To this end, the efficient collection of customers’ monthly repayments is the vital ingredient to a successful business.

We are recruiting to fill the position below:

Job Title: State Manager

Location: Enugu
Employment Type: Full-time

Job Purpose

• The role of the State Manager would be to implement the sales strategy within the state environment to ensure that the state acquisition and Repayment targets are achieved.
• S/he will manage and lead the territory team towards Sales, Inventory Management and Repayment are made within the state.
• The SM will ensure people management and capability development of the team, ensure end-to-end on the sales cycle is achieved till installation and use of Apps.
• The SM is responsible for driving the timely delivery of business targets whilst ensuring that team members understand their specific and unique role to bottom line results.
• The SM will drive Lumos Nigeria’s growth aspirations that offers clean, affordable solar power to a market of potential customers in Nigeria who live within and off the electricity grid areas.

Key Accountabilities
Increase sale revenue:

• Coordinate state sales activities and ensure synergy with other activities within and outside the department and contribute to developing and executing the state business plan.
• Implementing sales goals and communicating them to Territory managers and LCP.
• Preparing sales reports and submitting them to VP Community business.
• Follow-up the sales figures against the set sales target on daily and monthly bases; provide recommendations for necessary actions.
• Conduct state sales promotion activities within the assigned budget.
• Review sales operations in state ensuring operational objectives are accomplished, identifying trends, providing input into sales forecasting and ensuring optimum service levels are achieved and maintained.
• Attend sales team meetings on a periodic basis to communicate product strategies, upcoming objectives and exchange ideas on how to support Partners achieve their targets and promote products.
• Ensure prompt payment from customers and take necessary actions to minimize bad debts.
• Formulate policies that will drive adoption of product.
• Drive premium subscription amongst customers joining
• Identify and formulate state sales strategies to help drive distribution across communities.
• Ensure expansions to align to dimensioned number of active community partnership.

Educational Qualifications & Functional / Technical Skills

• Bachelor’s Degree in Management or related Social Sciences
• Fluent in English
• Master’s in Business Administration would be an additional qualification

Relevant Experience (Type of experience and minimum number of years):

• 8 to 10 years of varied experience in Sales & Marketing with at least 4 years at middle management level in supervising/managing others.
• Relevant experience in Telecom or FMCG industry is desirable.
• Experience working in a multi-level marketing is an added advantage.
• Proven work experience in the power/energy industry
• Proven track record in sales/ distributor account management
• Customer management experience.

Key Functional Competencies:

• Business Performance Measurement & Management
• Computer & Information Technology Appreciation
• Marketing and Sales Acumen
• Planning and Budgeting
• Product & Service Advice & Support
• Sales Planning and Opportunity Management
• Sales Tracking and Reporting
• Excellent communication and Managerial skills.
• The ability to work under stress and resolve conflict.
• Sales Forecasting
• Have solid knowledge of the sales terrain in South-South Region.

Application Closing Date
26th July, 2024.