Regional Manager, Operations at Hatlab Ice Cream Delite Limited

Hatlab Ice Cream Delite Limited - We are a one stop store that specilizes in the production and sales of Italian Ice Cream and other complimentary products.

We are recruiting to fill the position below:

Job Title: Regional Manager, Operations

Location: Ikeja, Lagos
Employment Type: Full Time

Responsibilities
Production Standard:

• Manage and optimize the ice cream and confectionery production process for efficiency and quality.
• Build strong understanding of industry trends and seasonal produce
• Identify growth opportunities through innovation and new initiatives
• Receive and act upon all customer feedback
• Effectively manage the outlets operation in line with business objectives
• Manage standards and quality
• Support operations and product development across the wider business

Quality Assurance / Cost Management:

• Ensure adherence to quality standards in both production and distribution.
• Continuously seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards.
• Identify cost-saving opportunities and ensure efficient use of resources
• Ensure business objectives are met and standards of excellence are delivered through competently developed employees
• Manage inventory levels, minimizing waste and ensuring optimal stock levels.

Logistics Management:

• Oversee the logistics and distribution of products to various locations.

Process Improvement:

• Implement strategies to enhance operational processes and workflows.
• Review purchasing information to ensure the most effective purchasing is being undertaken
• Understand and apply global management principles, tools and processes to manage labour effectively
• Monitor and review service delivery against operating procedures and best practices and drive improvements through continually seeking ways to enhance quality through innovation and cost efficiencies

Team Leadership:

• Lead and develop operational teams, fostering a culture of continuous improvement.
• Liaise with Area Manager, Store Managers and Supervisors effectively to ensure the holistic product is correctly and seamlessly delivered.
• Recruit, induct, motivate, manage, train and develop all employees following company policy and guidelines
• Coach and manage employees using the company performance review processes, talent development and succession planning.
• Ensure business objectives are met and standards of excellence are delivered through competently developed employees
• Plan and control holidays and Peak periods within the operation to ensure effectiveness when necessary

Planning and Organising:

• Plan and prioritise workload and tasks effectively for self and others to minimise reactivity
• maintain a work life balance and ensure the right number and calibre of personnel are allocated to logistics tasks.

Innovation and Change:

• Continuous professional development in industry / specialism
• Continuously seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards

Collaboration:

• Work closely with other departments, such as production and sales, to optimize overall business operations.

Requirements

• Bachelor's Degree with 3 - 6 years experience.

Salary
N200,000 - N270,000 monthly

Application Closing Date
15th July, 2024.